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Gmr Adventure Programs Sales Representative

2 months ago

Vancouver, British Columbia, Canada Grouse Mountain Full time
Job Summary Sales Representative for Education and Adventure Programs at Grouse Mountain Resort, responsible for booking field trips and corporate events, building relationships, and driving sales growth. About the Role As a Sales Representative for our Education and Adventure Programs, you will focus on booking field trips tailored for schools and organizing corporate team-building events. Your role involves working closely with teachers and corporate clients to understand their needs and deliver customized, memorable experiences. Key Responsibilities
  • Responsible for both Inbound and Outbound sales calls and initiatives:
    • Identify, research, and target potential clients through cold calls, emails, and other outreach strategies.
    • Manage inbound calls, emails, and online inquiries from potential clients, providing information about programs and services.
  • Track, manage, and update customer interactions using software to ensure follow-ups and timely responses.
  • Engage with leads to understand their educational programming needs and tailor recommendations based on their objectives and challenges.
  • Build and maintain a sales pipeline by nurturing prospects from initial contact through to contract signing, ensuring a continuous flow of business.
  • Manage the sales process from start to finish for all educational and corporate training inquiries.
  • Ensure smooth handover to the implementation team post-sale, providing any necessary customer details and insights for successful program delivery.
  • Liaise between clients, education coordinator and department leaders for the implementation of programs and use of internal facility space within the required timeline.
  • Regularly report on sales activities, conversion rates, and forecast data to management, providing insights on customer feedback and market opportunities.
  • Deliver and lead an energetic, fun, educational experience for people of all ages, which may include educational curriculum, wildlife programs, First Nation's history and culture, experiential activities and games.
Requirements
  • Post-secondary courses in Education, Environmental management, Outdoor Recreation and/or Sciences (Biology/Environmental Studies or related majors) preferred.
  • Proven experience in sales (2-3 years), especially in inbound/outbound sales, with a focus on education or service-based industries preferred.
  • Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to various audiences.
  • Strong closing skills with the ability to handle objections and secure contracts.
  • Ability to understand customer needs and provide solutions that align with their goals and educational requirements.
  • Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint), email, and other communication tools.
Working Conditions Primarily an office environment with some duties such as snowshoe setup being outdoors in all weather conditions. Full Time position, working an average of 40 hours a week Monday to Friday. Compensation and Benefits $20.00/hour up to $25.00/hour; Plus competitive Sales Incentive Bonus. All positions are eligible for the following benefits and perks:
  • Free Seasonal Access Pass
  • Discounts at the resort's restaurants, retail, and rental outlets
  • Referral Bonus Program
  • Public Transit subsidies
  • Free or discounted lift tickets at many other resorts (winter/summer)
  • Access to free Employee and Family Assistance Program
  • Excellent training and professional development
  • Northland Properties friends and family discounts program including hotels, restaurants, and recreation.
Full-time, year-round positions are also eligible for these:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • RRSP matching plan after 1 year of service
  • Free access passes for dependents
About Grouse Mountain Resort As Vancouver's premier attraction, we offer truly rewarding and memorable experiences. Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges.