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Customer Service Assistant

2 months ago

Ottawa, Ontario, Canada The National Gallery of Canada Full time
Job Title: Customer Service Assistant

The National Gallery of Canada is seeking a bilingual Customer Service Assistant to work in a fast-paced retail environment, serving visitors from around the world.

Job Description

The Customer Service Assistant will act as lead cashier, responsible for daily restocking and ensuring the demands of a busy retail operation are met. The ideal candidate will be an integral part of creating an environment where everyone feels welcomed, working weekends, evenings, and statutory holidays.

Requirements
  • University degree or equivalent combination of education and experience
  • Excellent soft skills
  • General knowledge of art history and interest in the arts
  • Extensive experience in retail operation, customer service, sales, inventory, and cash control
  • Strong problem-solving skills, attention to detail, and ability to work well under pressure
  • Ability to work independently and as a team member in a fast-paced environment
Working at the National Gallery of Canada

The National Gallery of Canada values and celebrates everyone's life experiences, their voices, and their histories. We are committed to the principles of Justice, Equity, Diversity, Inclusion, and Accessibility (JEDI&A) and invite applications from Indigenous, Black, and racialized communities, women, persons with disabilities, and members of 2SLGBTQIA+ communities.

Selection Process

A variety of assessment tools may be used to assess candidates. The Gallery is committed to developing inclusive, barrier-free selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request.