Retail Sales and Customer Service Associate

4 months ago


Toronto, Ontario, Canada Merchant of Tennis Full time

We are currently looking for full-time assistance at our Toronto store. Our ideal candidate should be knowledgeable about the sport of tennis and/or have retail sales experience. We are looking for candidates who can be brand ambassadors, friendly and customer service oriented in their interactions with clients.

Key Responsibilities:

Welcome and greet clientsAssist clients by effectively communicating acquired product knowledgeFacilitate point of sales transactions accurately and efficientlyStock, replenish, merchandise and organize inventoryAssist the stringing department by booking racquet stringing and racquet demos for clientsGeneral cleaning and organization of the retail sales space and all other store areasAssist with telephone and email inquiriesRequirements:Effective communication and interpersonal skills - listening, understanding and respondingFriendly, helpful and customer service orientedWork collaboratively with all team membersReceptive to feedback and willing to implement recommendationsAble to multi-task and thrive in a fast pace environmentCommit to a consistent work scheduleExperience:Preference will be given to individuals with a background in tennis and/or retail salesHours: 40 hours per week, including evenings and weekends per store hours

Location: Toronto Store



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