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Sales Associate

2 months ago


Toronto, Ontario, Canada Paradies Lagardère Travel Retail Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Paradies Lagardère Travel Retail. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales in our travel essential stores.

Key Responsibilities:

  • Provide First Class Service to both internal and external customers, ensuring a positive shopping experience in a well-maintained and friendly environment.
  • Demonstrate selling experience in a fast-paced, service-oriented retail setting, with a focus on greeting, selling, and thanking customers.
  • Put the customer first at all times, providing memorable and highly personalized customer service through needs analyses and product recommendations.
  • Offer customers promotional products and services, while resolving customer service issues and escalating as required.
  • Create and maintain good working relationships with fellow associates, while maintaining store appearance with respect to visual merchandising, housekeeping, and maintenance standards.
  • Efficiently and accurately conduct customer transactions on our POS, as well as receiving, cycle counts, product returns, and transfer transactions on our handheld.
  • Follow company policies and procedures, maintaining a safe working environment and understanding and complying with Cash Handling and Loss Prevention Standard Operating Procedures.

Requirements:

  • High school diploma or equivalency required.
  • Minimum one year of retail or customer service experience preferred.
  • Ability to work various shifts in a 7/365 team-oriented environment.
  • Excellent customer service skills and an ability to communicate effectively using the English language.
  • Self-starter able to prioritize and handle various tasks simultaneously.
  • Ability to adapt to changing priorities and unexpected situations.
  • Proficiency required in reading, writing, and mathematics.
  • Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements.

Equal Opportunity Employer Statement:

Paradies Lagardère is committed to equal opportunity and diversity. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process, please inform us in advance, and we will make reasonable arrangements to accommodate your needs.