Clinical Operations Manager
Found in: beBee jobs CA - 1 week ago
PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.
Job DescriptionWe're on the lookout for a knowledgeable, proactive and dedicated person to lead and develop our Clinical Operations team in Canada. In this role, you will establish local operational presence and enjoy all aspects of operational & strategic management.
This is a hybrid role with 3 days based in our Toronto office.
The scope of responsibilities will include:
- Line management of Clinical Operations staff (Clinical Research Associate and Clinical Trial Associates).
- Management of multiple aspects of clinical research from business development to project execution.
- Coordination of resource allocation to projects and utilization monitoring.
- Oversight of the staff workload, performance appraisal and career advancement.
- Training, coaching and mentoring the team.
- Hiring, onboarding and integrating new Clinical Operations' employees.
- Ensuring compliance with GCP standards and internal/external procedures.
- Development and implementation of quality control.
- Regional project oversight.
- Management of the budgets on the country level.
- Maintenance, revision and establishment of processes on the regional level.
- Ensuring smooth operations of the company in Canada, providing full managerial and administrative support to staff in the country, and company management (if applicable).
- Communication point to investigators, regulatory and ethics authorities, clients and vendors for various project-related matters (if applicable).
- College or University degree in Life Sciences preferred.
- Demonstrated operations experience in a CRO (preferable), or a pharma company.
- At least 3 years' experience in clinical team management. This includes in-person and remote management.
- Experience with clinical research sites, R+D processes, legal, regulatory and ethics in Canada.
- Knowledge of local HR line management processes.
- Basic financial knowledge and demonstrated ability to manage budgets.
- Excellent English communication skills; French speaking skills is a plus.
- Proficiency in standard MS Office applications.
- Strong time management, organizational, leadership, planning and presentation skills, result-oriented approach.
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