Commercial Account Manager II

2 weeks ago

Lethbridge, Alberta, Canada BrokerLink Insurance Full time

Job Title: Commercial Account Manager II

Company: BrokerLink

At BrokerLink, we're committed to creating a workplace that values diversity and inclusion. We're looking for a talented Commercial Account Manager II to join our team in Lethbridge, AB.

About Us:

We're a leading insurance brokerage with over 200 offices across Canada. Our mission is to provide exceptional customer service and help people achieve their goals. We're proud to be recognized as one of Canada's best employers.

Job Summary:

We're seeking a Commercial Account Manager II to provide assistance to our Commercial Insurance Account Executive. As a key member of our team, you'll be responsible for providing prompt service to customers, processing paperwork, and communicating with insurance companies.

Key Responsibilities:

  • Provide assistance to the Commercial Insurance Account Executive
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

Requirements:

  • High School and/or Post-Secondary Education
  • 2-5-year experience in an office environment
  • Commercial Insurance experience an asset
  • Level 2 General Insurance License or willing to obtain
  • Exposure to Epic is an asset
  • Previous sales experience is an asset;
  • Demonstrated ability to handle multiple priorities successfully;
  • Strong analytical and organizational skills;
  • Excellent verbal and written communication skills

What We Offer:

  • Flexible health and dental insurance benefits package
  • Personal Spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year

How to Apply:

We thank all interested candidates for their interest. Only those selected for an interview will be contacted.

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