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Product Support Representative

2 months ago

Vald'Or, Quebec, Canada SMS Equipment Inc. Full time
Product Support Representative

SMS Equipment is seeking a highly motivated and results-driven Product Support Representative to join our team. As a key member of our sales team, you will play a critical role in promoting and selling parts and service for our products.

Responsibilities:
  • Develop and maintain strong relationships with customers to increase sales and exceed customer expectations.
  • Promote sales of parts and service to new and existing customers.
  • Follow up on unit delivery, machine delivery, and payment collection.
  • Win, maintain, and increase market share for target products in assigned territory.
  • Promote value-added sales practices and support sales strategies.
  • Ensure safety and compliance with health and safety policies and practices.
  • Perform other duties as assigned by the supervisor.
Requirements:
  • College diploma or equivalent experience.
  • Minimum 5 years' experience in internal or external sales representation in the heavy equipment and used parts industry.
  • Strong prospecting and market development skills.
  • Results-oriented, organized, and dynamic.
  • Ability to act quickly in a variety of situations and genuine commitment to customers.
  • Valid driver's license.

SMS Equipment is a leading provider of heavy equipment solutions across Canada. As the largest Komatsu dealer in North America, we offer a unique opportunity to represent world-class quality products and provide exceptional customer service.

We are committed to creating a safe and inclusive work environment. Our successful candidate will be intrinsically motivated and committed to making safe choices when completing all tasks.

We are an equal access employer and subscribe to the principle of employment equity. We welcome applications from diverse candidates.

SMS Equipment offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.