Advisory Solution Consultant

1 month ago

Toronto, Ontario, Canada ServiceNow Full time
Company Overview

At ServiceNow, our technology powers global operations, driven by a team of innovators who strive to make a difference. We operate at a fast pace to meet the demands of our customers and communities with unmatched creativity. Joining ServiceNow means becoming part of a group of trailblazers who combine relentless curiosity with a passion for inventive solutions. We prioritize your well-being by enabling you to showcase your unique skills, as we work together to achieve both individual and collective aspirations. The future is ours to shape, and it begins with you.

With a customer base exceeding 7,700 and catering to nearly 85% of the Fortune 500, we take pride in being recognized as one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies™.

Discover more about our culture and employee insights on the Life at Now blog.

If you are enthusiastic about a role but unsure if you meet all the requirements, we still encourage you to consider applying. At ServiceNow, we are dedicated to fostering an inclusive environment where every voice is valued and respected. We welcome candidates with diverse backgrounds and experiences, recognizing the transferability of skills and the importance of ambitious goals.

Job Description

ServiceNow is revolutionizing work processes by enhancing the efficiency and scalability of modern enterprises. Our service-oriented approach streamlines daily tasks, enabling a more productive work environment.

We are known for our disruptive nature, balancing hard work with a light-hearted attitude. Adaptability and continuous evolution drive our success. Our dedication to our product and customers fuels our operations, setting high standards for career growth at ServiceNow.

Role:
ServiceNow is in search of a Senior Solution Consultant to provide pre-sales support to our Global Partnerships and Channel partners. This role involves offering technical advice, product insights, and communicating the latest ServiceNow solutions to partners. You will play a key role in helping partners deliver exceptional customer outcomes, promoting a 'ServiceNow First' mindset, and enhancing the ServiceNow value proposition.

This position includes approximately 25% travel.

Key Qualifications for Success:

  • 6+ years of Pre-Sales Solution Consulting experience
  • Undergraduate degree in Commerce, Computer Science, Engineering etc.
  • Working knowledge of modern web technologies and cloud computing
  • Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
  • Use of facilitation skills to ensure clear articulation of business issues and effective solution design
  • Strong business judgment, prioritization skills, and ability to manage change effectively
  • Exceptional communication skills, both verbal and written, with an executive presence
  • Talent for simplifying complex topics and providing practical guidance
  • Collaboration expertise at various levels within organizations
Preferred Qualifications

To excel in this role, you should have:

Valuable Experience:

  • Knowledge of ServiceNow or similar product suites is highly advantageous
  • Current ServiceNow certification such as Certified System Administrator or Certified Implementation Specialist
  • Prior experience in ServiceNow platform development and competitive platforms

Responsibilities:

  • Advocate for ServiceNow with partners through Sales Plays enablement and product demonstrations
  • Cultivate strong relationships with executive and key partner figures to enhance ServiceNow's presence
  • Support Partner Experience activities, including roadshows and partner events
  • Offer subject matter expertise during planning and solutioning processes, articulating the value of the ServiceNow platform
  • Identify business development opportunities for specialized Offerings/Solutions based on the ServiceNow platform
  • Mentor ServiceNow and partner solution consultants, fostering teamwork and knowledge sharing
  • Act as the main technical contact point for partners during engagements
  • Provide guidance on effective story-telling to partner solution consultants
  • Establish enduring relationships with partner leadership to align strategies and promote ServiceNow
  • Demonstrate technical expertise across industry verticals and provide insights on platform relevance
  • Willingness to travel for Partner, Customer, and Organizational activities

Desired Skills and Portfolio:

  • Present and showcase the ServiceNow Story
  • Highlight applications developed on platforms like ServiceNow
  • Exhibit accessible projects you have created

FD21

Additional Details

ServiceNow is an Equal Opportunity Employer, fostering a diverse workforce environment. No applicant will be discriminated against based on race, color, religion, gender, sexual orientation, national origin, disability, gender identity, marital status, veteran status, or any other legally protected status.

ServiceNow encourages adaptability and trust in remote work settings. Learn more about our flexible work personas: flexible, remote, and required in-office.

If you need assistance or accommodations during the application process, please reach out to us for support.

For roles involving access to technical data subject to export control regulations, ServiceNow may require specific approvals. All employment is subject to compliance with relevant regulations.

Stay vigilant against fraudulent job postings. Genuine ServiceNow job listings are exclusively found on the ServiceNow Careers site.

Content sourced from Fortune Fortune Media IP Limited. All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not associated with, and do not endorse products or services of, ServiceNow.

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