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Business Systems Analyst
2 months ago
We are seeking a highly skilled Business Systems Analyst to join our IT Services team at the City of New Westminster. As a seasoned professional, you will be responsible for analyzing business requirements and recommending solutions for our Land, Council, and Library systems, including Horizon, Tempest, and eScribe.
Key Responsibilities:- Developing reports and queries using various tools, including Tempest ReportBuilder Tools, SSRS, and SQL Management Studio
- Developing, maintaining, and troubleshooting interfaces between systems using SQL and proprietary vendor tools
- Managing user accounts and security
- Providing troubleshooting assistance and end-user support to our business departments
- Configuring existing system functionality to meet business requirements
- Researching and enabling new system functionality
- Installing software updates and facilitating user testing
- Performing Microsoft SQL database administration
- Creating queries, updating, importing, and exporting data
- Working with vendors and their support channels to meet business requirements
- Performing routine system admin tasks
- Bachelor's degree from a recognized post-secondary institution in an IT Systems related discipline
- 5+ years of experience working in an IT department in a Systems Analyst or similar role
- Experience working in a Municipal IT department in a Systems Analyst related role is an asset
- Canadian citizenship or permanent residency
- Ability to complete and pass a Police Information Check
- Proven hands-on experience with Municipal enterprise applications
- Ability to provide advice and recommendations on technical matters related to Land/Property tax/Permitting
- Experience with data integration technologies and web development
- Ability to act as a primary IT system owner and provide technical support
- Flexible and able to manage simultaneous priorities, pressures, and deadlines
We are committed to diversity and inclusion and encourage applications from underrepresented groups. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply with your resume and cover letter in one document.