See more Collapse

Auto Appraisal Unit Claims Manager

1 month ago

Calgary, Alberta, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We're looking for a Auto Appraisal Unit Claims Manager to join our growing team in Calgary

You will have an opportunity to manage the day to day operations of our Field Appraisal team. Your passion for coaching, development and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for our customers and inspire people to go above and beyond in everything they do.

What you'll do here:

  • Directs and coordinates the activities to achieve quality and compliance objectives of the repairs performed by the vendors, in accordance with Intact policies and in compliance with Intact standards and procedures.
  • Act as a resource person by providing support to internal and external estimators and various Intact resources to answer their questions.
  • Provide technical oversight and guidance with a focus on indemnity and expense control, as well as, optimal customer experience
  • Provide training and technical support to employees by keeping up to date on software and techniques used.
  • Perform quality control of estimates produced by all in-house appraiser and body shops by ensuring compliance with policies and the application of standards and procedures, including those concerning customer service.
  • Increase the efficiency of his sector by participating in the development of analyses and recommendations.
  • Manage the activities of their team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork.
  • Support the teams of our trusted networks for complaints related to estimates.
  • Participate in various existing committees in the field of estimation and be aware of industry techniques.


What you bring to the table:

  • College diploma or equivalent combination of education and experience
  • 3 to 5 years of management, coaching and mentoring experience is an asset - preference is within a claims environment
  • Knowledge of the appraisal process and software
  • Experience and demonstrated ability to lead a team to achieve organizational objectives.
  • Project management and change management skills is an asset
  • Ability to engage and mobilize a team
  • Can build relationships based on trust and collaboration

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

We have other current jobs related to this field that you can find below

  • Auto Appraisal Unit Claims Manager

    3 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Auto Appraisal Unit Claims Manager

    4 weeks ago

    Calgary, Alberta, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Field Appraiser

    3 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Repair Planner/production Manager

    2 weeks ago

    Calgary, Alberta, Canada MK Auto Group Full time

    Production Manager/Repair Planner***Job description:The Production Manager is responsible for overseeing the vehicle repair process in the body shop. The role includes preliminary mapping and blue printing of vehicles, teardown at vehicle intake, coordination of efficient repair process, complete monitoring of quality of work as well as consumption of...

  • Auto Appraisal Unit Claims Manager

    3 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • CA- Auto Claims Adjuster

    2 weeks ago

    Calgary, Alberta, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for a Auto Claims Adjuster to join our claims adjusting team in Alberta, Canada. At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of...

  • Insurance Claims Adjuster

    3 weeks ago

    Calgary, Alberta, Canada Coast Claims Service Ltd Full time

    Coast Claims Insurance Services is a premier firm in the insurance industry, and we are currently seeking skilled Insurance Claims Adjusters to strengthen our dynamic team in various locations across Alberta. This unique opportunity will allow you to expand your professional horizons, work closely with a dedicated team, and make a significant impact on our...

  • Auto Body Technician

    2 weeks ago

    Calgary, Alberta, Canada Fix Auto Full time

    Fix Auto is looking for an Auto Body TechnicianA day in the Life of an Auto Body Technician at Fix Auto Repair and replace front end components, body components, doors and frame and underbody components as per manufacturer's specifications. Hammer out dents, buckles and other defects using blocks and hammers. Operate soldering equipment or use plastic filler...

  • Field Appraiser

    1 month ago

    Calgary, Alberta, Canada Intact Full time

    Our employees play a crucial role in our mission to help individuals, businesses, and society thrive in good times and overcome challenges in tough times. By becoming part of our team, you'll be contributing to a dedicated community of professionals who bring this purpose to life.Feel encouraged to expand your knowledge and skills while being appreciated for...

  • Property Unit Claims Manager

    2 weeks ago

    Calgary, Alberta, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Inside Property Claims Adjuster

    3 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...

  • Repair Advisor/damage Collision Estimator

    3 weeks ago

    Calgary, Alberta, Canada MK Auto Group Full time

    Repair Advisor/Damage Collision EstimatorJob Summary: (Willing to relocate to Calgary)The role is responsible for writing quality appraisal sheets for automotive and collision repair and providing exceptional customer service.The accountabilities of the role are focused on two main areas: accurate repair advice and customer delight.This position reports to...

  • Summer, Catastrophe Claims Analyst

    2 weeks ago

    Calgary, Alberta, Canada TD Bank Full time

    All companies are not the same. What makes TD special as a business is also, what makes us special as an employer.Why TD?TD's Colleague Promise: A better you. A better us.A more confident you means a stronger us. We empower you to grow your skills, gain new perspectives, and create impact at work and in your community. That's our unique and inclusive...

  • Body Shop Manager

    2 weeks ago

    Calgary, Alberta, Canada Luxuria Auto Full time

    Luxuria Auto is the leader in providing trusted auto collision repairs. In partnership with the TD Auto Collision Repair Centre, Fix Auto and ProColor Collision, our highly equipped technicians have the specialized knowledge, training, and tools to ensure that customer vehicles are returned in state-of-the-art conditions. Our commitment to quality...

  • Representative, Claims

    3 weeks ago

    Calgary, Alberta, Canada NES Fircroft Full time

    Land Representative (Senior)Location: Calgary, Alberta Contract length: Our client is a major North American energy company based in Calgary, Alberta - Canada, that develops and operates natural gas pipelines, storage facilities and power-generation plants, with focus on renewable energy sources. Identify land requirements and potential issues on capital...

  • Claims Advisor Ii

    3 weeks ago

    Calgary, Alberta, Canada TD Bank Full time

    Claims Advisor II:BRJob Category - Primary InsuranceWork Location th Avenue SoutheastEmployment Type RegularCity CalgaryTime Type Full TimeProvince/State AlbertaHours 35Workplace Model HybridPay DetailsDepartment Overview Manage the client relationship and ensure resolution of a broad range of claims from routine moderately complex within their area of...

  • Telephone Claims Adjuster

    2 weeks ago

    Calgary, Alberta, Canada Peace Hills Insurance Full time

    We currently have an opening for a Telephone Adjuster in Calgary. This role involves investigating, evaluating, negotiating, and settling claims arising under the policy.More specifically, the responsibilities would include the following:Primary Duties and Responsibilities Confirming coverage is in place and applies to reported claims; Obtaining recorded...

  • Property & Auto Subrogation Adjuster

    1 month ago

    Calgary, Alberta, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Property & Auto Subrogation Adjuster

    3 weeks ago

    Calgary, Alberta, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Supervisor, Claims

    2 weeks ago

    Calgary, Alberta, Canada Wawanesa Insurance Full time

    Date:Jan 22, 2024Location: Alberta, CA Edmonton, AB, CA, T6E-6A8 Calgary, AB, CA, T2R-0E4Company:Wawanesa InsuranceJob ID:7517Working Business Language: EnglishAt Wawanesa, we're proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (15 hours per week (or 2 days) in a Wawanesa office) and remote work.You may...