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Food Service Supervisor
2 months ago
Job Title: Food Service Supervisor - Lead a team of food service professionals in a fast-paced environment, ensuring exceptional customer service and maintaining high standards of quality and safety.
Job Summary: Assist the Manager on duty with the coordination of activities of associates within the food service department, maintaining the highest standards and levels of customer service.
Key Responsibilities:
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, and hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to café patrons and address their issues promptly.
- Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Requirements:
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
About Compass Group Canada: We are a leading foodservice and support services company, catering to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students.
Why Work with Us: We are committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates to join our team.
