Server Support Associate

6 days ago

Richmond, British Columbia, Canada Earls Richmond Full time

We are seeking a skilled Server Support Associate to join our service team at Earls Richmond. As a key member of our team, you will play a vital role in ensuring our guests have an exceptional dining experience.

Key Responsibilities:

  • Assist assigned Servers in providing top-notch guest experiences by anticipating their needs and maintaining a clean and organized dining area.
  • Create meaningful connections with guests through engaging conversations and a warm, welcoming demeanor.
  • Collaborate with the service team to resolve any issues that may arise, utilizing effective communication and problem-solving skills.
  • Adapt to changing situations with ease, demonstrating flexibility and a commitment to delivering exceptional service.

Requirements:

  • A passion for delivering exceptional hospitality and a commitment to teamwork.
  • A willingness to learn and grow with our team, embracing feedback and coaching opportunities.
  • The ability to work in a fast-paced environment and maintain a positive attitude under pressure.
  • A commitment to upholding the highest standards of customer service and maintaining a clean and safe working environment.

What We Offer:

  • A competitive hourly rate, plus gratuity.
  • Flexible scheduling to support work-life balance.
  • Employee discounts and access to in-house training programs.
  • Opportunities for career growth and advancement within the company.

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