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Senior Site Reliability Engineer
4 months ago
What you will be doing:
- Ensure the reliability and sustainability of business applications by optimizing, monitoring, and automating deployment, support, and sustainment activities
- Oversee staff and consultants to organize on-call schedules, assign tasks and provide technical guidance to team members, participate in training and staff development, and provide feedback on the quality of work of team members
- Provide oversight and guidance on application sustainability to software development teams from planning though implementation and operations
- Maintain close relationships with DevOps teams, business users, architects, cloud operations and infrastructure teams
- Work closely with release and QA leads to maintain awareness of production deployments to ensure the stability of supported systems
- Make support metrics visible using tools such as VSTS dashboards and integrating metrics into reports and dashboards with tools such as Application Insights, SharePoint, Excel, or Power BI.
- This position requires an undergraduate degree in Computer Science or STEM (Science, Technology, Engineering, Math) and a minimum 6 years of equivalent work experience in IT.
- Of the 6 years, a minimum of 4 years' relevant IT work experience with agile methodologies, Cloud and DevOps environments, continuous IT process improvement, production support and problem resolution, analysis, and/or technical proficiency, networking, and knowledge of a breadth of tools and approaches to solve broad spectr
- An equivalent combination of education and experience may be considered.
- Specialist knowledge of cloud monitoring and measurement tools for infrastructure, application, logging, APM, and user interface experience.
- Working knowledge of infrastructure configuration management and automation tools such as Chef, Puppet, Salt, Ansible, and Terraform.
- Working knowledge of Microsoft Visual Studio Team System and/or similar continuous integration and continuous deployment technologies such as Team Foundation Servicer, Jenkins CI, Github, and Artifactory, specifically related to software build, unit testing and deployment.
- Working knowledge of Microsoft ARM templates and JSON scripting for automated deployments.
- Working knowledge of Microsoft ARM IaaS and PaaS architectures.
- Working knowledge of API architecture and hybrid cloud integration pattern
- Working knowledge of networking protocols and technologies such as routing, DNS, network peering.
- Working knowledge of developing and monitoring SLOs and SLAs.
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