Gmr Gondola Operator

2 weeks ago

Vancouver, British Columbia, Canada Grouse Mountain Full time
Gondola Operator

Join our team as a Gondola Operator at Northland Properties, a leading hospitality group in Canada. As a Gondola Operator, you will play a critical role in ensuring the safe and efficient operation of our gondola system, providing exceptional guest service, and contributing to the overall success of our mountain operations.

About Us

At Northland Properties, we pride ourselves on being a 100% Canadian-owned company with a reputation for excellence in hospitality. Our team members enjoy a challenging and cooperative work environment, where everyone comes together to create unforgettable experiences for our guests. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, and many unique employee privileges.

Job Summary

As a Gondola Operator, you will be responsible for:

  • Greeting every guest with a smile and friendly comment, maintaining high-quality service to all mountain guests
  • Providing physical assistance to guests loading or unloading from the gondola, as well as loading and unloading freight and assisting with mountain bikes
  • Listening and reacting to guests, seeking additional information to answer guest inquiries
  • Scanning tickets at both load stations
  • Operating the detachable gondola safely and efficiently, following guidelines established by the Z98 code and the operator's manual
  • Notifying management in the event of unsafe, unusual, or abnormal situations or incidents
  • Preparing and completing documentation required by Technical Safety BC
  • Controlling line-ups by directing guests to appropriate queues
  • Maintaining station cleanliness, keeping station clear of snow and ice, and keeping lift huts, tools, and signage areas clear of clutter
Requirements

To be successful as a Gondola Operator, you will need:

  • Excellent interpersonal skills
  • Ability to provide exceptional guest service at all times, especially during periods of inclement weather
  • Ability to lift up to 40 lbs.
  • Able to work morning and evening shifts, as well as some holidays
  • Must enjoy working outdoors in varied weather conditions
  • On-the-job training provided
Working Conditions

Gondola Operators perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time and physical assistance of guests loading and unloading the gondola.

Compensation and Benefits

We offer a competitive hourly rate of $18.66 to $21.82, as well as a range of benefits and perks, including:

  • Free Seasonal Access Pass
  • Discounts at the resort's restaurants, retail, and rental outlets
  • Referral Bonus Program
  • Public Transit subsidies
  • Free or discounted lift tickets at many other resorts (winter/summer)
  • Access to free Employee and Family Assistance Program
  • Excellent training and professional development
  • Northland Properties friends and family discounts program, including hotels, restaurants, and recreation

Full-time, year-round positions are also eligible for additional benefits, including health insurance, dental insurance, vision insurance, and an RRSP matching plan after one year of service.

Disclaimer

The statements above are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

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