Patient Care Coordinator

4 weeks ago

Newmarket, Ontario, Canada dentalcorp Full time

About us:


Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences.

dentalcorp acquires leading dental practices, uniting its network in a common goal:
to be Canada's most trusted healthcare network.

Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.


Schedule:
Full-Time

Benefits of Joining Our Team:

  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

  • Minimum 1 year of Dental Administrator experience
  • Clinical background considered an asset
  • Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.

Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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