Clerical Assistant Clinics Mobility Clinic

4 weeks ago


Toronto, Ontario, Canada St Michael's hospital Full time
Clerical Assistant Clinics Mobility Clinic (Job ID: 4881)

The Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. The individual will rotate through the various clinics within the Outpatient Mobility portfolio as well as the booking desk for the Martin Centre and Fracture Clinic.

DUTIES & RESPONSIBILITIES:

  • Providing administrative and secretarial support to the Clinic areas patient care team
  • Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software
  • Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues
  • Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation
  • Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action
  • Transcribing and processing physician orders in a timely and efficient manner
  • Scheduling appointments

QUALIFICATIONS:

  • Graduate of a recognized Office Administration program or equivalent
  • Medical Terminology certificate required
  • Software Applications; Microsoft Office, Word, Excel, PowerPoint, Outlook, ADT, Soarian scheduling
  • Excellent interpersonal and communication skills
  • Good judgment and discretion
  • Ability to work well under pressure
  • Highly organized and efficient time manager
  • Excellent problem solving abilities
  • Flexibility in rotating job assignments
  • Excellent attendance and punctuality record


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