Store Manager- St-Laurent Shopping Centre

1 week ago

Ottawa, Ontario, Canada Pandora Full time

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

We are looking for a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You will be responsible for:

  • Embracing the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Daring to exceed individual and store sales goals by building a genuine connection with our fans.
  • Embracing opportunities and soaring beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
  • Creating unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
  • Crafting loyal fans by authentically engaging and fostering lasting connections beyond transactions.
  • Building your network and inspiring to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
  • Partnering with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
  • Utilizing your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
  • All other duties as assigned.

We offer a robust compensation package, including a base salary, bonuses, and an RRSP program to help you secure your financial future. We also offer extensive benefits, including:

  • Medical, dental, vision, short/long-term disability, basic life, and AD&D insurance.
  • Anniversary gift cards and product discounts.
  • PTO package, including vacation, personal, sick, birthday, celebration days, and paid holidays.

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

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