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Sales Associate

2 months ago


Niagara Falls, Ontario, Canada Roots Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Roots. As a Sales Associate, you will play a vital role in promoting our brand values and providing exceptional service to our customers.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that customers feel valued and supported in their shopping experience.
  • Product Knowledge: Develop and maintain a strong understanding of our products, including features, benefits, and pricing.
  • Visual Merchandising: Maintain a visually appealing store environment, including product presentation, replenishment, and visual displays.
  • Operations: Perform point-of-sale transactions, process returns and exchanges, and maintain accurate inventory levels.
  • Teamwork: Collaborate with colleagues to achieve sales goals, support store events, and maintain a positive store culture.
Requirements
  • Retail Experience: Previous experience in a retail environment, preferably in apparel.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
  • Problem-Solving: Ability to resolve customer issues effectively and efficiently.
  • Adaptability: Flexibility to work in a fast-paced environment and adapt to changing priorities.
About Roots

Roots is a dynamic and fashion-forward company that values its employees and customers. We are committed to providing a positive and inclusive work environment, where employees can grow and develop their skills.