Self-Checkout Associate

3 days ago

Oshawa, Ontario, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Self-Checkout Attendant to join our team at Walmart Canada. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Assist customers with the use of self-service options, including educating them on the correct and efficient use of these systems.
  • Promote company-sponsored programs, such as credit card services and charity initiatives, to customers as applicable.
  • Monitor customer activity and provide assistance when needed, ensuring a positive and engaging experience.
  • Perform quality checks and interventions as required, explaining the reasons for these actions to customers in a polite and reassuring manner.
  • Respond to EAS alarms and complete the necessary documentation.
  • Communicate with the Customer Service Manager regarding cash and technical issues in the self-service area.
  • Return Scan & Go scanners to their designated location after use.
Requirements

To be successful in this role, you will require:

  • A strong commitment to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment.
  • A high level of accuracy and attention to detail.
What We Offer

As a valued member of our team, you will have access to a range of benefits and opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our associates.

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