IT Helpdesk Lead Technician

Found in: beBee jobs CA - 1 week ago


Kelowna, British Columbia, Canada KF Aerospace Full time


We're all about the craft.

KF Aerospace is proud to deliver innovative aircraft solutions for corporate, commercial and military customers worldwide. Launched in 1970 out of British Columbia's beautiful city of Kelowna, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to a 1,100 strong, highly skilled individuals. Our passion for our craft fuels every project we touch.

JOB OVERVIEW

Reporting to the IT Helpdesk Supervisor, the IT Helpdesk Lead Technician is a key member of the KF Aerospace Helpdesk Team, delivering Tier 1 and Tier 2 support for workstations, laptops, printers, phones, mobile devices, and network infrastructure issues. Responsibilities include supporting the IT Helpdesk Supervisor in daily operations, managing IT Helpdesk projects, conducting training, and leading the Helpdesk team when required.

LOCATION

This 100% on-site position is based in Kelowna, British Columbia, involving occasional work on evenings and weekends. Occasional (


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