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Sustainability Manager

2 months ago


Toronto, Ontario, Canada Uniqlo Canada Full time
Job Title: Sustainability Manager

Reporting to the Head of Sustainability, this role is responsible for managing North America-related sustainability initiatives, communications, reporting, administration, and volunteer opportunities.

Job Description
  • Manage the team of local sustainability team members, ensuring alignment with priorities and projects.
  • Provide clear direction for the goals of sustainability projects, overseeing project initiation, supervision, and execution.
  • Ensure daily and annual management of the team, including regular evaluations and feedback.
  • Coordinate with the local Marketing Manager and COO to ensure effective collaboration.
  • Organize and participate in weekly team meetings, bi-annual team meetings, and top management reporting and sharing.
  • Align and manage projects with the GHQ sustainability team.
  • Recruit and train new team members.
Sustainability Management & Project Lead
  • Create strategic, seasonal plans, and manage the overall sustainability calendar and projects.
  • Support global projects and initiate new projects with the teams and across teams, including stores and head office.
  • Monitor, report, and evaluate the effectiveness of sustainability projects.
  • Nurture and foster robust connections with internal stakeholders and directors to ensure the sustainability strategy is known and understood.
  • Engage with external stakeholders, including NGOs, partners, and participate in forums, webinars, and represent UNIQLO externally when needed.
  • Manage relationships with existing non-profit organizations to create, plan, and perform meaningful volunteering opportunities.
  • Conduct research and analysis to ensure business practices, products, and services are environmentally friendly and compliant with government rules and regulations.
  • Encourage diversity and inclusion as UNIQLO's fundamental core principles, supporting the inclusion of people with disabilities, refugees, and other vulnerable target groups.
  • Promote activities both internally and externally through partnerships and in collaboration with HR.
  • Act as the primary liaison with store operations and staff to keep all sustainability information up to date in stores.
  • Monitor and report sustainability KPIs, including energy/CO2 reduction measures, HR, recycling, and share with stakeholders.
  • Lead information gathering efforts related to Extended Producer Responsibility/Waste Management regulations for all provinces in Canada.
  • Submit reports on a timely basis and coordinate closely with relevant teams.
  • Support sustainability being considered in key areas of the business, such as recruiting, training, new store openings, store operations, product development/sales, PR/marketing, and digital communications.
RE.UNIQLO
  • Support the new development and opening of ReUniqlo studios across the local market.
  • Plan the strategy and new opportunities for ReUniqlo within the local market.
Desired Skills and Experiences
  • A minimum of 3-5 years working in corporate sustainability, ESG, environmental management, or related areas, preferably in the retail or consumer goods sector, ideally clothing/fashion.
  • Experience in different aspects of sustainability, including People, Planet, Society, and Community engagement.
  • Excellent understanding of best practices and trends in sustainability, especially in retail operations.
  • Demonstrated experience leading sustainability projects within a commercial environment, with a technical and/or legal understanding of key sustainability issues.
  • Strong business acumen, communication, interpersonal, influencing, and relationship-building skills – KPI-driven.
  • Experience working with people from other cultures.
  • A strong understanding of sustainability topics, with an ability to drive change.
  • Ability to articulate complex topics in a clear way, as well as engage and discuss within all levels of the organization using relevant metrics – ROI, customer voices, and so on.
About UNIQLO

UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures, and sells clothing under multiple brands. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices.

UNIQLO Canada

UNIQLO Canada is an equal-opportunity employer, committed to providing enriching and challenging opportunities for its employees. We are dedicated to offering training, performance-based increases, and unlimited growth opportunities.