Integration Service Technician II

7 days ago


Mississauga, Ontario, Canada TD SYNNEX Canada ULC Full time

What you'll do

  • Perform set-up, calibration and testing, computer assembly, component insertion, and software installation
  • Responsible for product hardware and software configuration work
  • Refurbish product including repack, reimage, dissemble, reassemble, and clean product
  • Test and troubleshoot desktop, laptop, monitor and computer related accessories
  • Assist in developing test specifications from outlined written requirements or procedures, blueprints, drawings and diagrams
  • Complete rework on assemblies and/or systems because of testing
  • Prepare technical reports
  • May assist in the selection and set-up of specialized equipment and integration infostructure equipment such as servers
  • Assist with customer sales and technical support when required
  • Provide product specification, product configuration and details of service offerings to both internal associates and TD SYNNEX customers when required, review SOW (Statement of Work) to verify scope of work
  • Review configuration work quality and report quality specs and performance
  • Assist with bench repair work (repair PC, laptop, tablet & LCD monitor)
  • Hours of work will be Monday to Friday, from 8:30 am – 5:00 pm

What we're looking for

  • 2+ year related experience
  • Experience with electronics and computer related product and peripheral equipment
  • Assembling computer and configuration of peripheral equipment
  • College/University or equivalent certifications in computer and network related area is required
  • A+ certification is required.
  • Knowledge of networking fundamentals, IP services, security fundamentals, automation, and programmability
  • Cisco networking Certifications is asset
  • Ability to complete the required technical training certification in order to get authorized as Service/Product test provider
  • Python coding is asset, be able to use Python or similar program language to handle project
  • Proficient in Microsoft Office; Word, Excel, PowerPoint, Outlook as well as Microsoft teams, SharePoint, one drive etc.
  • Be able to design complex report using Power BI and Excel
  • Knowledge of Microsoft Autopilot and Google ZTE
  • A working understanding of cloud platforms such as AWS, Google Cloud or Azure
  • Understand the distribution business structure and workflow, including integration solution, logistic, relationship with sales/customer etc.
  • Ability to read, comprehend and implement test procedures from written documentation
  • Ability to review test procedures and understand failure analysis
  • Knowledge of ISO 9001 and ISO 27001 management system
  • Must be able to effectively work within a team environment
  • Strong communication skill in verbal and writing with customer and internal business partner
  • Meet be able to lift up to 50 lbs. on a regular basis and be able to stand for long periods of time

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for



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