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OMNI Customer Fulfillment Associate
2 months ago
To ensure a seamless online grocery delivery experience, we are seeking a highly skilled and detail-oriented associate to join our team. As an Online Grocery Delivery Associate, you will be responsible for picking and packing orders with precision and care, adhering to strict safety and food hygiene standards to deliver exceptional customer satisfaction.
Key Responsibilities:- Pick and assemble orders from various temperature areas with attention to detail and quality in mind.
- Pack orders efficiently, ensuring accurate product selection, quantity, and labeling.
- Document and label orders correctly, interpreting and understanding documentation, including pick slips, packaging details, and shipping labels.
- Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
- Balance fulfillment responsibilities with customer interaction, offering exceptional service and resolving issues promptly.
- Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area, and operating material handling equipment safely.
- Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and efficiencies.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with attention to detail and quality.
- Basic math skills and ability to accurately count and measure products.
- Ability to lift up to 50 pounds and stand for long periods.
- Previous experience in a warehouse or distribution environment.
- Knowledge of food safety and handling procedures.
- Basic computer skills and familiarity with inventory management systems.
Walmart is a global retailer committed to providing exceptional customer service and quality products. We are dedicated to creating a positive and inclusive work environment that values diversity, equity, and inclusion.