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Store Associate

2 months ago


Collingwood, Ontario, Canada Sherwin-Williams Full time
Job Title: Store Associate

Sherwin-Williams is a leading manufacturer of paints and coatings, and we're seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a Store Associate, you will play a critical role in delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Provide exceptional customer service, ensuring high levels of satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, following company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain accurate and up-to-date work order files and formulas, ensuring efficient operations
  • Pull and stock products from the sales floor or warehouse, maintaining a high level of inventory accuracy
  • Tint and mix products to customer specifications, ensuring quality and consistency
  • Assist in maintaining a clean and organized store environment, including equipment and displays
  • Load and unload delivery trucks, ensuring efficient and safe operations
  • Assist in making deliveries, as needed, to meet customer needs
  • Maintain a high level of product knowledge, staying up-to-date on new products and services
  • Comply with inventory control procedures, ensuring accurate and efficient inventory management
  • Suggest ways to improve sales and customer service, driving business growth and revenue
Requirements:
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment
  • Must be able to retrieve material from shelves and floor stacks, and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
  • Valid, unrestricted driver's license
  • High school diploma or equivalent
  • At least one year of experience working in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products
  • Previous experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
About Sherwin-Williams:

Sherwin-Williams is a leading manufacturer of paints and coatings, dedicated to delivering exceptional quality and customer service. We're committed to creating a diverse and inclusive workplace, where everyone has the opportunity to grow and succeed. Join our team and discover a career that's full of color and possibility.