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Senior Application Architect

2 months ago

Montreal, Quebec, Canada Bell Full time

Senior Application Architect - ServiceNow Platform

Bell is a leading Canadian telecommunications company that is committed to advancing how Canadians connect with each other and the world. We are seeking a highly skilled Senior Application Architect to join our team and contribute to the development and documentation of solutions for our ServiceNow platform.

About the Role

  • Develop and document robust solutions focusing on the IT Service Management (ITSM) components of our ServiceNow platform
  • Translate user stories and/or requirements into architectural designs and implementations
  • Develop detailed technical designs including architecture, workflows and configurations of ServiceNow ITSM solutions
  • Define overall ServiceNow platform architecture in partnership with architect peers
  • Maintain knowledge on industry trends, upcoming ServiceNow releases and best practices
  • Share knowledge with internal team members, stakeholders and other audiences within the organization
  • Work collaboratively with product teams, development teams and user communities across multiple business units

Key Qualifications

  • Degree in Computer Science, Information Technology or comparable field
  • 2+ years experience as an architect, developer or other technical position in the ServiceNow ecosystem
  • 2-5 years working in a technical capacity in Information Technology or comparable field
  • Deep knowledge of ITSM concepts, ITIL and IT administration
  • Strong problem solving skills and ability to work under pressure
  • Ability to build relationships and work effectively with internal and external stakeholders
  • Ability to create detailed documentation and presentations for a wide range of audiences

Preferred Qualifications

  • Relevant ServiceNow Certification
  • ITIL V4 Foundations Certified
  • Fluent/Bilingual written/spoken in French/English

About Bell

Bell is a leading Canadian telecommunications company that is committed to advancing how Canadians connect with each other and the world. We offer a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family.

Why Join Bell?

  • Opportunity to work with a leading Canadian telecommunications company
  • Comprehensive compensation package
  • Opportunity to work with a diverse and inclusive team
  • Access to exclusive offers from our partners

Accessibility

Bell is committed to providing an inclusive and accessible workplace. If you require accommodations during the hiring process, please let us know.