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Sales Associate

2 months ago

Ottawa, Ontario, Canada Roots Full time
Sales Associate

Join our team as a Sales Associate at Westboro - Store 183, where you will play a vital role in promoting our core values and providing exceptional service to customers.

About the Role:

  • Reporting to the Store Manager, you will be responsible for developing relationships with customers and building a loyal customer base.
  • You will work closely with the team to maintain store standards, handle cash transactions, and present merchandise in a visually appealing way.
  • As a self-starter, you will use good judgment in all situations and demonstrate excellent presentation skills in a retail environment.
  • You will be an upbeat, optimistic, and passionate individual who is passionate about delivering exceptional customer service.
  • You will be able to understand the needs of customers and build buy-in to ideas, decisions, and actions.

The Impact You'll Have:

  • You will shape our company's future by displaying a "customer comes first" attitude and ensuring customer loyalty is built and maintained.
  • You will resolve customer issues effectively and contribute to the store's success as a team player.
  • You will perform POS transactions, merchandising tasks, and maintain a visually appealing store environment.
  • You will stay up-to-date on product and service updates and adhere to all Loss Prevention policies.

About Roots:

Roots is a brand that embodies a culture and lifestyle that values a safer, cleaner, and healthier planet. We are a company that fosters inclusion and respect, and we are committed to providing accessible employment practices.

Why Join Us:

  • We offer a culture that encourages growth and development, and we are committed to providing opportunities for our team members to "spread their roots".
  • We value our customers and our team members, and we strive to create a positive and inclusive work environment.

Requirements:

  • Retail experience, preferably in apparel.
  • Demonstrated ability to develop relationships with customers.
  • Experience with retail operation concepts, such as maintaining store standards, cash handling, and merchandise presentation.
  • Self-starter with good judgment and excellent presentation skills.
  • Upbeat, optimistic, and passionate individual with excellent customer service skills.