Operations Consultant

6 days ago


Laval, Quebec, Canada Sephora Full time
Operations Consultant Operations Consultant

Sephora is a leading beauty retailer that offers a unique shopping experience to its clients. As an Operations Consultant, you will play a key role in maintaining stockroom organization and merchandise updates, working in partnership with the Operations Supervisor.

Job Responsibilities
  • Provide excellent customer service to clients during store business hours.
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
  • Maintain standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA's merchandising concepts.
  • Participate in programs to reduce shortage/loss.
  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.
Requirements
  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is required.
About Sephora

Sephora is a subsidiary of LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group. With over 1,900 stores in 29 countries worldwide, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.


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