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Receivables Management Analyst
2 months ago
We are seeking a highly skilled Analyst, Receivables Management, to join our team at CPKC. As a key member of our finance department, you will play a critical role in ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship.
Key Responsibilities- Monitor and collect past due receivables, maintaining confidentiality and protecting CPKC's financial position
- Adhere to daily targets and departmental objectives, driving process improvements and implementing solutions
- Investigate, validate, and resolve account discrepancies and disputes, working with internal and external customers
- Build and maintain collaborative relationships with customers and internal stakeholders, providing subject matter expertise and support functions
- Strategically manage multiple escalated accounts and a non-escalated portfolio, drilling down to the root cause to resolve complex issues
- Develop business cases to support account resolution and drive process improvements
- Bachelor's degree in Accounting or Business Administration from an accredited university or college
- Two years of experience in collections, customer service, or related roles, with collections experience preferred
- Railroad or transportation experience is an asset
- High proficiency in Microsoft Office, with SAP system (ECC & S4) knowledge an asset
- Excellent communication, negotiation, and problem-solving skills, with strong organizational, multi-tasking, and time management skills
CPKC is a leading transportation company with a strong presence in North America. We offer a competitive benefits package, company pension and/or retirement plans, employee share purchase plan, performance incentive program, annual fitness subsidy, and part-time studies program.
We are an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. We encourage all qualified candidates to apply, including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities.
