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Client Services Clerk, Screening Programs Provincial
2 months ago
BC Cancer is seeking a Client Services Clerk, Screening Programs Provincial to join our team.
Job Summary:The Client Services Clerk, Screening Programs Provincial performs a variety of clerical duties, including data entry, appointment scheduling, and result distribution, utilizing the Screening Programs applications in accordance with established policies and procedures.
Key Responsibilities:- Schedule appointment requests from the provincial 1-800 central booking line, assessing client eligibility for screening mammography and entering client demographic information in the Screening Program application.
- Provide appointment details to BC Cancer Breast Screening centres, generating and distributing daily schedules for mobile and ancillary centres and communicating daily schedule updates.
- Maintain client eligibility status by updating records in the Screening Program applications based on available information provided through client phone calls, returned screening reminder letters, and other communications from the client/physician office.
- Process requests for screening mammogram results and other requests for information in accordance with SOPs and confidentiality guidelines.
- Maintain Screening Program physician and diagnostic office information to ensure timely result distribution and client follow-up, performing tasks such as obtaining current physician addresses and updating appropriate Screening Program tables.
- Provide general clerical support, assembling and packaging promotional materials for mailing, requesting, receiving, and returning patient bags and other items as required.
- Completion of Grade 12
- One (1) year recent related experience or an equivalent combination of education, training, and experience.
- A comprehensive benefits package, including health, dental, and vision coverage
- A generous vacation package, including paid time off and sick leave
- Professional development opportunities, including training and education programs
- A supportive and inclusive work environment
BC Cancer is a leader in cancer care and research, and we are committed to providing our employees with the resources and support they need to succeed. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
