Site Director

3 weeks ago


Toronto, Ontario, Canada Paladin Security Full time

Site Director Job Summary: Oversee security operations at a large commercial real estate facility in downtown Toronto, responsible for coaching, inspections, and compliance, with a focus on customer service and team engagement.

  • Develop coaching skills and drive employee engagement.
  • Conduct and document monthly meetings with team members.
  • Implement new technologies to improve service and efficiency.
  • Ensure compliance with regulations and address recurring deficiencies.
  • Supervise security staff, monitor dress and deportment, and handle sensitive situations.
  • Investigate complaints and thefts, and provide feedback to tenants and management.
  • Mediate staff conflicts, provide evaluations, and recommend discipline if necessary.

Requirements & Qualifications:

  • 3 years of commercial real estate security experience, with 1 year of supervisory experience.
  • Valid Ontario Security Guard License, Standard First Aid and CPR Level C certification, and Covid-19 vaccination.
  • Basic computer skills, knowledge of legislation and regulations, and excellent interpersonal skills.
  • Ability to multitask, communicate effectively, and make decisions in challenging situations.
  • Prior work experience in customer service and security, and flexibility in dealing with diverse situations and people.

Additional Requirements:

  • Must be able to commute to Toronto for pre-deployment training.
  • Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB) from ASP provider.

Why Paladin?

  • Opportunities for advancement and growth.
  • Free uniforms, security license reimbursement, and dry cleaning allowance.
  • Paid vacation and sick days, and additional perks.

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