IT Technical Advisor Specialist

3 weeks ago

Montreal, Quebec, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are looking for an IT Technical Advisor Specialist to join our growing team

What you'll accomplish with us :

  • Participate in the planning, implementation and integration of network and security technology architecture solutions for large-scale, complex projects.
  • Assist and work closely with developers in the use of various middleware services.
  • Establish the network environment by developing system configuration, directing system installation, and defining, documenting and enforcing system standards.
  • Participate in 24/7 production support for deployed solutions.
  • Support middleware components and their environments with the various infrastructure teams.
  • Work within the operations team to manage incidents and requests, and assist with high-level support during major incidents.
  • Actively contribute to the evolution and automation of our platforms and processes
  • Participate in RFPs, RFQs and BOMs as required.
  • Maintain security, backup and redundancy strategies.
  • Participate in the improvement of key data quality processes to execute them with simplicity, speed, quality and efficiency.
  • Participate in system testing activities related to infrastructure solutions.

What you'll get out of it:

  • University degree, college diploma or equivalent combination of education and experience.
  • 8 to 10 years' experience as a computer systems administrator or relevant experience
  • Excellent organizational skills and ability to achieve company objectives while adapting to change and a fast pace of work.
  • Experience and practical knowledge of applying agile methods and processes.
  • Knowledge and experience in the maintenance and implementation of Baselines such as CIS.
  • Excellent problem-solving skills to analyze options, understand trade-offs and arrive at the best solution.
  • Works in a fast-paced, autonomous environment
  • Excellent communication skills
  • Strong understanding and experience of application technologies : Automation (Ansible, GitHub),IBM Datapower, MQ, JBOSS, DevOps , Linux
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada .

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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