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Payroll Business Analyst
2 months ago
The University of British Columbia (UBC) is seeking a highly skilled Payroll Business Analyst to join its Payroll Services and Analytics team. As a key member of the team, you will play a critical role in optimizing and enhancing Payroll Operations' use of Workday and related technologies.
About the RoleThis is an exciting opportunity for a detail-oriented and analytical individual to join our team and contribute to the success of UBC's Payroll Operations. As a Payroll Business Analyst, you will be responsible for managing Payroll Operations-related Workday reports, leading the investigation of new Workday reporting functionalities, and facilitating the adoption process for new reporting functionalities.
Key Responsibilities- Manage all Payroll Operations-related Workday reports, including approving changes requested by payroll staff.
- Lead the investigation of new Workday reporting functionalities, assessing their usefulness within Payroll Operations.
- Facilitate the adoption process for new Workday reporting functionalities, involving requirements gathering, building or coordinating the development of functionality, and leading user acceptance testing within Payroll Operations.
- Enhance Payroll Operations' use of Workday reports and dashboards through staff education and thorough requirements gathering.
- Serve as the primary contact for ISC's Data and Reporting team to ensure alignment on reporting requirements and solutions.
- Facilitate regular meetings with ISC management and analysts to address ServiceNow tickets from Payroll Operations.
- Establish and optimize processes for vetting and prioritizing configuration issues within Payroll Operations.
- Communicate relevant Workday changes to Payroll Operations staff, simplifying technical information and determining the appropriate audience within the department.
- Lead automation projects from initiation to completion on behalf of Payroll Operations, ensuring alignment with operational goals and needs.
- Collaborate with the Automation team to troubleshoot and deploy solutions for enhancing operational efficiency.
- Analyze UBC Payroll data, including developing KPIs, trend analyses, and data modeling for a payroll totaling approximately $2 billion annually.
- Design and maintain dashboards of payroll data (as well as ServiceNow ticket data) for internal and external reporting purposes.
- Lead payroll business and systems analysis for enhancements and integrations, including end-to-end analysis of complex payroll processes.
- Collaborate with technical support teams to resolve data issues and optimize workflow processes.
- Lead the adoption of new technologies such as Power BI.
- Lead the adoption of new reporting functionalities within Payroll Operations and for distributed users, including identifying stakeholders, conducting training sessions, and producing technical documentation and operational procedures.
- Conduct training sessions for Payroll Operations and distributed users.
- Produce technical documentation and operational procedures for internal and IT support.
- Undergraduate degree in a relevant discipline.
- Minimum of five years of related experience or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
- Positive and solution-focused attitude with a strong customer service orientation.
- Proven ability to manage multiple projects, prioritize effectively, and lead change initiatives.
- Experience in business processes, change management, and ERP systems.
- Proven leadership skills and critical thinking abilities.
- Familiarity with Workday, ServiceNow, PowerBI, and Calumo.
- Experience in a complex, academic environment.
- Completion of or working towards a Payroll Compliance Practitioner (PCP) designation.
- Completion of or working towards a certificate in business analysis.
The University of British Columbia is a global center for research and teaching, consistently ranked among the top universities in the world. Our diverse community of students, faculty, and staff are united by a shared commitment to excellence, innovation, and community engagement.