Housekeeping Assistant Director

4 weeks ago

Montreal, Quebec, Canada W MONTRÉAL Full time
Job Number
Job Category Housekeeping & Laundry
Location W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position directs and works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR


• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets


• Attend all pertinent meetings (e.g. Staff, Forecast, Pre-cons, Department)


• Ensures knowledge and understanding of OSHA regulations are up to date.


• Oversees all lost and found procedures.


• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.


• Inventories stock to ensure adequate supplies.


• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.


• Works effectively with the Engineering department on guest room maintenance needs.


• Understands and complies with loss prevention policies and procedures.


• Ensures all employees have proper supplies, equipment and uniforms.


• Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.


• Assists in supervising an effective inspection program for all guestrooms and public space.


• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.


• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

Ensuring Exceptional Customer Service


• Handles guest problems and complaints seeking assistance from supervisor as necessary.


• Assists in the review of comment cards and guest satisfaction results with employees.


• Empowers employees to provide excellent customer service within guidelines.

Conducting Human Resources Activities


• Supports training initiatives for all current and new employees.


• Participates as needed in the investigation of employee accidents.


• Communicates performance expectations to Housekeeping employees in accordance with job descriptions for each position and monitors progress.


• Coaches, counsels and encourages employees.


• Manages payroll administration.


• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.


• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.


• Communicates areas in need of attention to staff and follows up to ensure understanding.


• Participates as needed in the interviewing and hiring of Housekeeping employee team members with the appropriate skills.


• Handles employee progressive disciplinary procedures as required.


• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.


• Supervises the Housekeeping shifts including "breaking out the house."


• Sets a positive example for guest relations.


• Participates in the employee performance appraisal process, giving feedback as needed.


The salary range for this position is $51,000 to $59,000 annually.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: W Montreal takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Housekeeping Assistant Director

    2 weeks ago

    Montreal, Quebec, Canada Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable....

  • Housekeeping Assistant Director

    4 weeks ago

    Montreal, Quebec, Canada W Montréal Full time

    Job Number Job Category Housekeeping & LaundryLocation W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify...

  • Housekeeping Assistant Director

    2 weeks ago

    Montreal, Quebec, Canada Marriott International Full time

    JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring...

  • Housekeeping Assistant Director

    3 weeks ago

    Montreal, Quebec, Canada W MONTRÉAL Full time

    Job Number Job Category Housekeeping & LaundryLocation W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to...

  • Housekeeping assistant manager

    15 hours ago

    Montreal, Quebec, Canada Hilton Garden Inn Montréal Centre-Ville Full time

    JOBOVERVIEWThe Housekeeping Assistant Manager reports tothe Housekeeping Manager who oversees and manages the entire housekeeping team.The Housekeeping Assistant Manager supports coworkers and the management teamto achieve the best customer experience and follows all procedures to maintain facilitystandards. He ensures employees and guests satisfaction with...

  • Housekeeping Attendant

    2 weeks ago

    Montreal, Quebec, Canada Cogir Full time

    Every day, our passionate team makes a difference to residents. The "human for human" relationship is at the heart of our approach and corporate philosophy. Moreover, the success of COGIR Immobilier is based on the good teamwork between the various departments and on all the people who have joined the company for more than 25 years.**: Under the...

  • Housekeeping Attendant

    2 weeks ago

    Montreal, Quebec, Canada Cogir Full time

    COGIR Immobilier has nearly 3,500 passionate real estate employees who work day after day to provide the best service and a better quality of life to our customers. Our team manages more than 170 properties located in Quebec, Ontario and the United States. The company is currently ranked 55th among the largest companies in Quebec.**: Domaine Borromée is...

  • Housekeeping Supervisor

    2 weeks ago

    Montreal, Quebec, Canada Montréal Marriott Château Champlain Full time

    Work place: 1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9Status: Full-timeJob category: Non-unionisedSalary: 50 000$ per yearAcquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre. This...

  • Housekeeping Attendant

    2 weeks ago

    Montreal, Quebec, Canada Club de tennis Île des Sœurs Full time

    Place of work**: 300 Chem. du Golf, Verdun, QC H3E 1A8Status: Full-timeSchedule Type: Evening, nights and Week-endSalary: Starting at 16$ per hour plus night bonusEstablished in 1971, this impressive sports complex offers its members 20 tennis courts as well as a sports center of more than 10,000 square feet located just minutes from downtown Montreal and...

  • Accommodation Director

    4 weeks ago

    Montreal, Quebec, Canada Corner Collection Full time

    The Director of Accommodation ensures the management of operations at the Place d'Armes hotel by ensuring the smooth running of the reception and housekeeping departments. They also ensure to provide an incomparable experience to guests by focusing on exceptional customer service and a product that meets their expectations. While taking steps to maximize...

  • Housekeeping Manager

    2 weeks ago

    Montreal, Quebec, Canada Accor Hotels Full time

    Featuring a lobby design inspired by the city's beachfront culture and colors, our contemporary Downtown Miami hotel is adjacent to Simpson Park, a preserved swath of hardwood forest. Sweeping views of the tree canopy, framed by skyscrapers and sparkling Biscayne Bay, give our rooftop pool and bar the feel of a tropical resort. When you're ready to explore...

  • Housekeeping Supervisor

    2 weeks ago

    Montreal, Quebec, Canada Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, CanadaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify...

  • Housekeeping Supervisor

    4 weeks ago

    Montreal, Quebec, Canada W MONTRÉAL Full time

    Job Number Job Category Housekeeping & LaundryLocation W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room...

  • Housekeeping Supervisor

    4 weeks ago

    Montreal, Quebec, Canada Delta Hotels by Marriott Montreal Full time

    Job Number Job Category Housekeeping & LaundryLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room...

  • Housekeeping Supervisor

    2 weeks ago

    Montreal, Quebec, Canada Marriott Full time

    Job Description:Job Number Job Category Housekeeping & Laundry Location Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run...

  • Housekeeper

    2 weeks ago

    Montreal, Quebec, Canada Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, CanadaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms...

  • Housekeeping Manager

    4 weeks ago

    Montreal, Quebec, Canada Delta Hotels by Marriott Montreal Full time

    Job Number Job Category Housekeeping & LaundryLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with...

  • Housekeeper

    4 weeks ago

    Montreal, Quebec, Canada Delta Hotels by Marriott Montreal Full time

    Job Number Job Category Housekeeping & LaundryLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area....

  • Housekeeper

    4 weeks ago

    Montreal, Quebec, Canada W Montréal Full time

    Additional Information Pay: $26.78/hourJob Number Job Category Housekeeping & LaundryLocation W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart...

  • Housekeeper

    4 weeks ago

    Montreal, Quebec, Canada Delta Hotels by Marriott Montreal Full time

    Job Number Job Category Housekeeping & LaundryLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area....