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Intake Officer/Legal Administrative Assistant

2 months ago

St John's, Newfoundland and Labrador, Canada New Brunswick Legal Aid Services Commission Full time
About the Role

The New Brunswick Legal Aid Services Commission is seeking a highly skilled and detail-oriented individual to fill the position of Intake Officer/Legal Administrative Assistant in our Saint John Regional office.

Key Responsibilities:

  • Act as the primary point of contact for intake services, providing exceptional customer service to the public and screening requests in person and over the phone.
  • Provide administrative support to staff lawyers, ensuring that files are up-to-date and court dates are noted, and preparing legal documents as required.
  • Book intake appointments, conduct comprehensive assessments of eligibility for legal aid services, and ensure follow-up with applicants.
  • Process intake applications using our case management system and coordinate with staff and private lawyers to assign files.
  • Liaise with members of the private bar and judiciary as needed.

Requirements:

  • Completion of a post-secondary training in a related field.
  • A minimum of 4 years of related experience.
  • Written and spoken competence in English is required.
  • High proficiency in office technology and MS Suite (Word, Excel, etc.).
  • Knowledge of Court/law office practices and procedures.

What We Offer:

  • A comprehensive benefits package, including various leave provisions and the New Brunswick Public Service Pension Plan.
  • Access to the Employee and Family Assistance Program (EFAP).
  • Paid Vacation benefits.