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Store Operations Manager
2 months ago
At PVH Corp., we are committed to recruiting, training, and providing career advancement opportunities to all associates, regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. We value diversity in the workplace and do not tolerate bigotry, racism, or any form of harassment or discrimination.
Job Summary:The Associate Store Manager is responsible for the overall performance of the store and assists the Store or General Manager with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Generate Sales and Profit: Responsible for generating sales and profit, minimizing losses, and ensuring the store is visually distinctive and impeccably maintained.
- Identify and Implement Strategies: Identify and implement strategies and initiatives to achieve and exceed business goals.
- Oversee Customer Service: Oversee and maintain the customer service standards to the highest possible level.
- Communicate Effectively: Communicate professionally and effectively with associates and all support services within the company.
- Represent the Tommy Hilfiger Image: Represent the Tommy Hilfiger image through personal and professional appearance.
- Manage Store Operations: Manage time and prioritize tasks, as well as oversee all controllable expenses, including the allocation of payroll.
- Hire, Train, and Motivate: Hire, train, motivate, and supervise support management and sales staff who have strong presentation and communication skills representative of the Tommy Hilfiger image.
- Develop Associates: Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales, and growth within the company.
- Maintain Positive Relationships: Establish and maintain positive working relationships with associates and other stakeholders.
- Supervise Departments: Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential.
- Execute Merchandising Directives: Participate and oversee the execution of all merchandising directives, updates, and markdowns in a timely and effective manner.
PVH Canada Inc. is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve.
