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Ethics Case Manager-national

3 months ago

Mississauga, Ontario, Canada Walmart Canada Full time
Position Summary...This position is responsible for the management, execution and oversight of key components of the Ethics program for Walmart Canada. The position reports to the Director of Ethics who has overall responsibility for the strategic design, planning, execution and integration of all elements as well as ensuring consistency of interpretation and application of the Global Statement of Ethics policy.What you'll do...

Temporary Contract: 20 Months

-Promote an environment that reinforces the highest standards of ethics and integrity by providing guidance to Walmart associates across Canada, including the interpretation of Walmart's Code of Conduct, to ensure that recommended actions/behaviors are consistent and aligned with Walmart's core beliefs and values.

-Review and analyze concerns reported through the Global Ethics Helpline to identify risk associated with what is being reported and ensure it is assigned to the appropriate team to review or investigate.

-Ensure organizational justice and procedural fairness is achieved by successfully managing a portfolio of cases and partnering with appropriate stakeholder to ensure; a timely and through investigation is completed; an appropriate and fair conclusion has been reached and actioned; and risks are identified and remediated as required.

-Develop and improve on market specific tools/processes to further enhance case handling to meet or exceed established key performance indicators and business needs.

-Responsible for achieving, reviewing, monitoring and reporting on Walmart Canada's case metrics to identify trends and insights, and proactively work with the appropriate stakeholders to develop remedial action plans.

-Actively contribute to the development, implementation and/or execution of the ethics training and awareness program.

-Responsible for the execution and/or coordination and participation in activities to assess the effectiveness of the ethics program, including but not limited to Risk Assessment, Continuous Improvement Reviews, Compliance Store Tours, Ethics and Compliance Champion program.

-Collaborate and share best practices across all compliance areas, Global business partners and other Walmart International markets to drive continuous program improvement

Qualifications:

  • 3 to 5 years of related work experience with either, case management, investigations, HR, Asset Protection and/or Legal
  • Ability to exercise sound judgment and decision making
  • Exceptional written and verbal communication skills, including the ability to clearly articulate thoughts, rationale and influence others
  • Strong problem solving skills coupled with the ability to recommend and make decisions autonomously in the face of ambiguity
  • Ability to work cross-functionally, build strong relationships and partner effectively with others to address complex issues
  • Strong organizational and time management skills
  • Ability to manage competing priorities in a fast paced environment
  • Effective training facilitation skills
  • Strong analytical skills with a keen attention to detail
  • Proficient in Word, PowerPoint and Excel

‎

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1940 Argentia Rd, Mississauga, ON L5N 1P9, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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