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Sales Operations Analyst
2 months ago
Support the Airlines & Fleets (A&F) Sales, Marketing and Customers team, plus supporting functions, by managing the Salesforce CRM database for the A&F division.
Key Responsibilities:- Coordinate with stakeholders to ensure seamless integration of Salesforce architecture across the organization.
- Plan and maintain the currency of the database, coordinating with IT specialists and third-party vendors.
- Coordinate with other divisions and corporate leadership to secure best value for money relating to Salesforce investment.
- Maintain data accuracy, scrubbing data as required and policing menu item lists.
- Support user requests for data, such as targeted marketing campaigns and strategic planning.
- Develop user dashboards with the St. John's IT team.
- Provide regular reports to track sales and customer demand.
- Plan and facilitate user training.
- Create process documentation to facilitate process adoption.
- Support marketing campaigns, events, and social media marketing.
- Support sales forecasting and sales agreements generation, execution, and tracking.
- Support Inside Sales & Bid Development teams with key pursuits & scheduling.
- Link with internal support departments as necessary.
- Assist with annual expense budgeting processes.
- Support key projects / initiatives.
- Completion of related 4-year post-secondary education or 5 years of directly relevant experience.
- Experience with sales/marketing computer information systems, including Salesforce or a similar CRM tool.
- Aptitude for Dashboard creation, key performance indicators, and visual representations of metrics.
- Intermediate or advanced power user of MS Office Suite, focusing on MS Excel.
- Possesses strong aptitudes in the areas of attention to detail, analytical thinking, business acumen, and project management.
- Experience working with a team of professionals, including remote / international.
- Strong planning, organizational, analytical, interpersonal, and oral/written communication skills.
- Industry-related experience preferred.
- Health and Dental coverage
- Company pension with 5% Company match
- Paid Sick and Vacation time
- Bonus opportunities
- Short & Long Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
StandardAero is an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide.
We offer equal employment opportunities for all and celebrate diversity with no room for harassment or discrimination of any kind.