director of operations

3 weeks ago

Banff, Alberta, Canada Compass Group Canada Full time
What's in it for you?
  • Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
  • The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
  • A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
  • We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

Job Summary

The Director of Operations will lead the operation and people responsible for all food and beverage offerings to thousands of guests that visit our locations every year.

Now, if you were to come on board as our Director of Operations, we'd ask you to do the following for us:
  • Drive financial profitability through department reporting, yearly budgeting, as well as monitoring daily spends
  • Oversees control of all inventories, product cost, cash handling and purchasing. Implements cost controls as needed to achieve positive financial results
  • Acts as a liaison with team, including partner's operational team, Compass team and other areas as needed to ensure efficient operational performance
  • Develops and recommends all menus, promotions and programs in accordance with Compass standards
  • Builds and maintains strong relationships with guests, subcontractors and Compass associates
  • Ensures that all security, safety, and sanitation standards are achieved and follows and enforces responsible alcohol service policies
  • Recruit, hire, train, and teach direct management reports as well as hourly associates. Construct a strong team based on personal strengths and abilities while keeping everyone accountable for job responsibilities and roles
  • Uses engagement strategies to recognize, motivate and celebrate individuals and teams delivering outstanding performance throughout location
  • Hold strong attention to detail, ability to problem solve, openness to collaborate and communicate, build positive culture, as well as a driven attitude to as aspects of the position
Think you have what it takes to be our Director of Operations? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:
  • A minimum of 8 years Food and Beverage Management experience at a Director of Operations/General Manager level in a sports and entertainment atmosphere. Experience managing a high-volume Food & Beverage operation
  • Budgeting, forecasting, sales experience preferred
  • Able to communicate effectively with management team, guests and associates by speaking and comprehending English. English reading, writing, math and computer skills required
  • Strong leadership skills with the ability to coach, mentor, and motivate staff
  • Ability to maintain organization in a changing environment
  • Exhibits initiative, responsibility, flexibility and leadership
  • Availability to work regular extended shifts of 10 hours or more as business dictates. Must have flexible schedule to work nights, weekends, and holidays
  • Proficient in computer services such Microsoft Office as well as capability and willingness to learn internal systems both retail and tech systems
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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