Retail Assistant Manager

1 month ago


Kelowna, British Columbia, Canada Big White Ski Resort Full time

Big White Ski Resort is seeking applications for the full time position of Retail Assistant Manager.

The ideal candidate will have, at least, 1 year previous management experience and be confident leading a team of 30+ people. The Retail Assistant Manager should have a pre-existing knowledge of the snow sports industry or a passion for the sport and willingness to learn.
Our retail outlets offer a wide range of products, from ski and snowboard related merchandise to giftware. We strive to provide outstanding customer service and sincerity in outfitting our guests with product that will ensure a great experience and memory of their time at Big White.

The Retail Assistant Manager should lead by example; assisting on the shop floor as needed, proactively training staff to ensure product knowledge and customer service skillsets meet expectations and demonstrating a positive and productive attitude for a cohesive work environment.

Job Duties & Responsibilities will Include:

  • Staff training and development
  • Staff management, supervision and discipline where needed
  • Staff Hiring
  • Writing staff schedules
  • Inventory management including receiving and processing, stock take and shrinkage control
  • Maintaining inventory levels
  • Inventory security
  • Resolving merchandise problems such as supply shortages, faulty goods, returns
  • Merchandising
  • Cleanliness and presentation of all shops and storage areas
  • Spending time on the shop floor to support and mentor staff as well as engaging in sales in order to stay in touch with our customers.
  • Responding to customer concerns and feedback
  • Staying abreast of trends and new products in the industry
  • Assisting the Retail Manager & Vice President with buying decisions & writing orders

Required qualifications/skills:

  • 1+ years of management experience
  • Ability to use a variety of computer applications
  • Familiarity with Microsoft Office
  • Excellent communication skills
  • Professional attitude
  • Administrative skills
  • A leadership style that can adapt to a variety of ages and cultures
  • Must be approachable, dependable and a strong team player
  • Ability to troubleshoot with a calm demeanor
  • Ability to resolve customer complaints

Terms of Employment

Location: Big White Ski Resort, 5315 Big White Road, Kelowna, BC, V1P 1P3
Start Date: June 2024
Contract: Full Time Year Round
Salary: $56,000
Benefits:

  • Enrolment in Sun Life Benefits Program with option for extended benefits
  • Optional Enrolment in Registered Pension Plan
  • Company Cell Phone
  • Free Ski Pass
  • Family & friends ticket discounts
  • 4% Vacation Pay


  • Kelowna, British Columbia, Canada EightSix Network Inc Full time

    With four store locations, a Distribution Center, and our Head Office, we provide a wide selection of national brands with the latest products to our valued customers. Catering to Contractors, Tradespeople, and Industrial users, we take pride in meeting their diverse needs.Comprehensive Benefits:Our benefits package includes extended health, dental,...


  • Kelowna, British Columbia, Canada Summit Tools Full time

    Job Title:Assistant Store Manager Location: Kelowna (Retail Stores)Company: Summit ToolsWho We Are:Since 1993, we have been a proud Canadian company, leading the industry in Power Tools, Power Tool Accessories, Hand Tools, and more. With four store locations, a Distribution Center, and our Head Office, we provide a wide selection of national brands with the...

  • Assistant Manager

    3 days ago


    Kelowna, British Columbia, Canada Airhouse Sports Academy Full time

    At Airhouse, our Mission is to engage, develop and promote youth athletes in a fun, safe and positive atmosphere.As the Airhouse Kelowna, Assistant Manager you a passionate leader who is enthusiastic about training, coaching, amazing customer service and continually building a great team. You are inspired by youth and sport culture and looking to continue to...


  • Kelowna, British Columbia, Canada Running Room Full time $18

    Share the responsibility of running the store with the manager Operate the cash register and use the computer for business tasks and product research Keep the store clean, tidy, and attractive by following merchandising standards Experienced Runner with a love of the sport and of the running community Part Time Store Assistant manager 20-30hrs/week. ...


  • Kelowna, British Columbia, Canada Groupe Dynamite Full time

    The Associate Manager reports to the Store Manager and participates in all the essential duties which contribute to the efficient and profitable operation of the store, in accordance with the Company policies and procedures. The Associate Manager assists the Store Manager in leading the team and is responsible for all store operations. He/She leads by...

  • Team Lead-Retail

    3 days ago


    Kelowna, British Columbia, Canada Roots Full time $17 - $23

    Orchard Park S.C. - Store 345, 2271 Harvey Ave, Kelowna, British Columbia, Canada Req #660 Sunday, May 5, 2024 WHY JOIN ROOTS? Roots is not only a brand, it's a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In...


  • Kelowna, British Columbia, Canada Torrid Full time

    Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training...

  • Retail Merchandiser

    3 days ago


    Kelowna, British Columbia, Canada Storesupport Canada Full time

    Marketsupport Canada is currently looking for a Part-time Retail Merchandiser to service our Kelowna / West Kelowna, BC territory (5 to 25 hours a month of work).See what being a Marketsupport Merchandiser is like at : As a Part-time Merchandising Consultant for Marketsupport you will: Drive to various local retailers (primarily grocery, drug and big box...

  • Retail Merchandiser

    3 weeks ago


    Kelowna, British Columbia, Canada Storesupport Canada Full time

    Marketsupport Canada is currently looking for a Part-time Retail Merchandiser to service our Kelowna / West Kelowna, BC territory (5 to 25 hours a month of work).See what being a Marketsupport Merchandiser is like at : As a Part-time Merchandising Consultant for Marketsupport you will: Drive to various local retailers (primarily grocery, drug and big box...

  • Retail Sales Leader

    3 days ago


    Kelowna, British Columbia, Canada Fortune Creek Full time

    Job Title: Retail Sales LeaderAbout Fortune CreekWe believe creating an emotional experience through gift-giving helps to strengthen connections with the important people in our lives. Our customizable gift boxes are filled with high-quality items you would be proud to give & excited to receive.The Role:Retail Sales Leader - $24-$28/hour + benefitsFortune...


  • Kelowna, British Columbia, Canada Opus Art Supplies Full time

    Opus Art Supplies is seeking an experienced and dedicated Retail Store Manager to lead our store in providing exceptional customer experiences and becoming a key member of the local art community. The successful candidate will play a vital role in driving daily sales goals and achieving quarterly sales objectives within a set budget. Key Responsibilities: ...


  • Kelowna, British Columbia, Canada London Drugs Limited Full time

    Not just a job...a communitya partnershipa teamYou'll experience them all at London Drugs. As one of Canada's fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team We currently have opportunities for: Assistant Department Manager, Photo Lab...


  • Kelowna, British Columbia, Canada TSC Nursery Sales Ltd. Full time

    The Lead Merchandiser Representative is an outside sales position situated in a retail garden centre and is responsible for the merchandising and promotion of TSC Nursery Sales live goods products. The lead merchandiser will provide an exceptional level of customer service and support to our customers while working efficiently and effectively in the best...


  • Kelowna, British Columbia, Canada London Drugs Full time

    Assistant Department Manager, Photo Lab The Assistant Photo Lab Manager is responsible for assisting the Department Manager in directing staff to maintain merchandising, customer service, and operational standards within the lab and the photo counter as well as other management duties as required. In addition to the above duties, this is a customer service...


  • Kelowna, British Columbia, Canada Andrew Peller Limited Full time

    At Andrew Peller Limited (APL), our mission is to be Canada's #1 branded wine and craft beverage company by delivering the perfect brand experience for every roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We...


  • Kelowna, British Columbia, Canada MOGANO Jewelry & Accessories Full time

    Retail Sales AssociateDuties: Greet and assist customers in a friendly and professional manner Provide product information and recommendations to customers Process customer transactions accurately and efficiently Maintain a clean and organized sales floor Stock shelves and merchandise displays Assist with inventory management and restocking Collaborate with...


  • Kelowna, British Columbia, Canada QE Home Full time

    QE Home is a designer bedding retailer with over 75 stores across Canada, and a fast-growing e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing customers with beautiful, affordable, comfortable, and eco-friendly bedding solutions — crafted in house by our design team — along with exceptional and...


  • Kelowna, British Columbia, Canada Big White Ski Resort Full time

    Description: Big White is currently seeking qualified applicants for the position of Retail Hardgoods Sales Associate for the winter season.As a Retail Hardgoods Sales Associate, you will have exceptional sales skills, complimented by a friendly and cheerful disposition. Prior experience in the ski/snowboard industry is not essential but experience, passion...


  • Kelowna, British Columbia, Canada Big White Ski Resort Full time

    Description: Big White is currently seeking qualified applicants for the position of Retail Hardgoods Sales Associate for the winter season.As a Retail Hardgoods Sales Associate, you will have exceptional sales skills, complimented by a friendly and cheerful disposition. Prior experience in the ski/snowboard industry is not essential but experience, passion...


  • Kelowna, British Columbia, Canada Big White Ski Resort Full time

    Description: Big White is currently seeking qualified applicants for the position of Retail Hardgoods Sales Associate for the winter season.As a Retail Hardgoods Sales Associate, you will have exceptional sales skills, complimented by a friendly and cheerful disposition. Prior experience in the ski/snowboard industry is not essential but experience, passion...