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Security Concierge
2 months ago
Job Title: Security Concierge
Boardwalk is seeking a highly skilled and customer-focused Security Concierge to join our team. As a Security Concierge, you will play a vital role in ensuring the health, comfort, and safety of our residents.
About Boardwalk
Boardwalk is a leading provider of quality rental apartments and townhouses in Canada. We operate over 33,000 units across the country and are committed to providing our residents with a comfortable and secure living experience.
Responsibilities:
- Provide a visible presence on site to ensure the health, comfort, and safety of our residents
- Deliver exceptional customer service by opening doors, assisting with bags, and providing a warm welcome to our residents
- Conduct regular site visits, patrol the exterior and interior of the property, and inspect all walkways, stairs, and common areas
- Identify and report any maintenance issues, damage, or safety concerns to the maintenance team
- Assist with replacing burnt-out lights, garbage pick-up, snow removal, and touch-up painting as needed
- Complete daily reports and submit them to the leader
- Respond to resident concerns, including lockouts, noise complaints, and on-call maintenance assistance
- Complete other tasks assigned by the leader
Requirements:
- 2 years of customer service and/or security experience
- Security license required
- Computer experience with web-based programs preferred
- Ability to learn and adapt quickly to changing systems and new technology
- Valid driver's license and vehicle required
- Strong commitment to providing exceptional customer service
- Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
- Strong planning and organizational skills, with the ability to multi-task and prioritize
- Ability to handle sensitive and confidential matters
- Positive attitude, enthusiasm, and assertiveness
- Ability to spend up to eight hours walking, standing, climbing stairs, and lifting
What We Offer:
- Competitive wages and profit-sharing
- Flexible group medical and dental benefits
- Fitness reimbursement
- Training and development opportunities
- Group RRSP matching
- Rental discounts
Why Join Boardwalk?
At Boardwalk, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that every Associate enriches our diversity by exposing us to a broad range of values, customs, and experiences. We strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
How to Apply:
Interested applicants are invited to submit a cover letter and resume. We thank all applicants for their interest; however, only those candidates who are being considered will be contacted.