Pharmacist

1 week ago

Delta, British Columbia, Canada Shoppers Drug Mart Pharmaprix Full time
Pharmacy Manager Job Description

Manage pharmacy operations, provide consultation to customers and healthcare providers, and practice to full scope in providing professional services, dispensing medication, and maintaining the dispensary.

As a Pharmacy Manager, you will be responsible for:

  • Acknowledge all customers approaching the pharmacy
  • Practice within federal/provincial, regulatory/legal requirements
  • Ensure all privacy requirements are met, including customer confidentiality and consent management
  • Provide counselling on prescriptions, over the counter/behind the counter products
  • Practice to full extent of expanded scope with Professional Services, within your capability
  • Be clearly identifiable to the public
  • Ensure accuracy and appropriateness of all prescriptions dispensed
  • Communicate with other healthcare professionals within the circle of care to provide customer care
  • Maintain all records required in accordance with legislation, standards of practice, and policy

Additionally, you will be responsible for:

  • Control access to the dispensary with respect to inventory and patient confidentiality
  • Review and maintain Workflow Queues on a daily basis
  • Regular review of 'will call' bins, in accordance with established Standard Operating Procedures
  • Review of stock to identify expired inventory
  • Oversight of current stock levels and medication orders from wholesaler
  • Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies

You will also be responsible for:

  • Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the pharmacy
  • Involvement with financial reports as appropriate
  • Read and action store communications on in-store web
  • File incident reports when any customer or staff medication or privacy incidents occur

As a Pharmacy Manager, you will need:

  • Independent thinking and decision making - makes decisions when dealing with issues or problems
  • Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
  • Proven ability to drive and build the business, lead by example and support enterprise programs
  • Commitment to providing exceptional customer service
  • Superior customer relations skills and a strong sense of professionalism
  • Strong problem-solving skills including experience formulating and executing action plans
  • Strong personal computing skills and knowledge of Pharmacy systems a definite asset
  • Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
  • Complete mandatory training and voluntary continuing education workshops, as needed

Shoppers Drug Mart is a locally owned and operated store that values its Associate-Owners and strives to reflect Canada's diversity in its products, people, and culture.

As an Associate-Owner, you will benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through Academy.

Accommodation is available upon request for applicants and colleagues with disabilities.

Shoppers Drug Mart is committed to upholding the law and adhering to its Code of Conduct, which reinforces what customers and stakeholders expect of the company.

Hiring Range: $54.00 - $54.00 per hour

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