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Lead HR Operations Analyst
3 months ago
OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
YOUR IMPACT
As the Lead HR Operations Analyst at OpenText, you will play a pivotal role in shaping the employee experience through strategic communications and process optimization. Your expertise will directly influence how employees engage with our programs and benefits throughout their lifecycle, driving a self-service model that enhances efficiency and satisfaction. This is your opportunity to lead transformative communication strategies that simplify processes, support M&A activities, and elevate the overall employee experience.
WHAT THE ROLE OFFERS
• Design and implement communication strategies that focus on HR process evaluation and optimization, enhancing our digital employee experience.
• Develop proactive approaches to simplify employee communications, ensuring seamless access to HR information and self-service options.
• Collaborate with HR stakeholders to identify opportunities for process automation and create content that drives internal user engagement.
• Partner with HR content owners to develop and manage engaging online communications that cater to the diverse needs of employees across functions and regions.
• Maintain and optimize communication templates for HR operational content, ensuring timely and consistent messaging for annual events and recurring communications.
• Prioritize communication requests and establish comprehensive communication plans for all stakeholders.
• Implement feedback mechanisms and drive necessary changes to continuously improve the employee experience.
WHAT YOU NEED TO SUCCEED
• 5+ years of experience in HR process optimization through technology, with a strong focus on employee communications.
• Expertise as a communication professional with in-depth knowledge of HR programs and employee engagement strategies.
• Proficiency in using employee productivity and collaboration tools that enhance the employee experience.
• Strong analytical skills and a solutions-oriented approach to problem-solving.
• Proven ability to influence cross-functional teams and lead projects from start to finish, even in rapidly changing environments.
• Excellent presentation, communication, and teamwork skills, with a keen eye for detail.
• Demonstrable success in managing multiple priorities and adapting to directional changes in a deadline-driven environment.
• Bachelor's degree in communications, human resources, business management, or a related discipline.
ONE LAST THING
At OpenText, you won't just be a part of a team—you'll be a part of a global community where your work in HR operations will directly impact the employee experience. If you're passionate about making a difference, we'd love to have you on board.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
