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Real Estate Client Care Specialist

2 months ago

Edmonton, Alberta, Canada The Bagga Team with Royallepage Magna Full time
About The Bagga Team with Royal LePage Magna

Welcome to The Bagga Team with Royal LePage Magna, a dynamic and high-achieving real estate organization in Edmonton. We're more than just real estate professionals; we're your partners in navigating the local market.

Empowering Your Potential

We focus on success by providing tailored training, mentorship, and cutting-edge resources, aiming for excellence in real estate. Our team is dedicated to helping you grow professionally and personally.

Pioneering Innovation

In an ever-changing market, we lead with innovative strategies and forward-thinking, providing unmatched exposure and learning experiences. Our goal is to empower you with the knowledge and skills needed to succeed in the real estate industry.

Key Responsibilities
  • Client Relationship Development: Develop and nurture strong relationships with clients, including buyers, sellers, landlords, and tenants, to gain insights into their needs, preferences, and timelines.
  • Communication and Support: Act as the primary point of contact for clients, ensuring timely responses to inquiries, sharing updates on property listings and transactions, and addressing any concerns or queries they may have.
  • Market Knowledge: Stay informed about local real estate market trends, property values, and recent sales to provide clients with the necessary information for making well-informed decisions.
  • Database Management: Manage precise and well-organized client databases, files, and records, including contact details, property specifics, transaction history, and pertinent documents.
  • Adaptability and Pressure Management: Demonstrate the ability to perform effectively under pressure and adjust to evolving situations in a fast-paced real estate setting.
Qualifications and Requirements
  • Education: High school diploma or equivalent; additional education or certification in real estate or a related field is a plus.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with clients, agents, lenders, and other professionals involved in the closing process.
  • Real Estate Knowledge: Familiarity with real estate laws, regulations, and processes related to closing transactions.
  • Technical Skills: Proficiency in using real estate software, document management systems, and communication tools.
  • Professionalism and Integrity: Professionalism, integrity, and a commitment to providing exceptional customer service.