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OMNI Department Manager
2 months ago
We are seeking a highly skilled and customer-focused OMNI Department Manager to join our team at Walmart Canada. As a key member of our OMNI team, you will be responsible for providing exceptional customer service, leading by example, and contributing to the overall success of our online grocery and operations processes.
Key Responsibilities- Participate in the training and development of OMNI Associates to ensure they have the necessary skills and knowledge to provide excellent customer service.
- Complete Back Office Setup, including reviewing future grocery order summaries, identifying payment exceptions, and assigning tasks to CFAs.
- Check email and AMP+ for action items and complete daily picks, where necessary.
- Lead by example, greeting customers in a polite and friendly manner, and assist with promoting products and services.
To be successful in this role, you will need to have a strong customer service background, excellent communication skills, and the ability to work effectively in a team environment. You will also need to be proficient in using technology, including handhelds and printers.
What We OfferAs a Walmart Canada OMNI Department Manager, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. You will also have access to comprehensive training and development programs, as well as opportunities for career advancement.
Walmart Canada is committed to creating a diverse and inclusive work environment, where all associates feel valued and respected. We are an equal opportunities employer and welcome applications from diverse candidates.
