Pension Administration

4 weeks ago


Montreal, Quebec, Canada Mercer Full time

Senior Associate

At Mercer, we're creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally – regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome here.

Mercer is seeking candidates for the following position in Montreal and Quebec City:

The Senior Associate works in a team environment as part of Mercer's pension administration Client Services. The successful candidate will be part of a team of consultants, analysts and administrators that provide high quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts. The Senior Associate is responsible for all tasks related to the pension administration of Defined Benefits Pension Plans for clients. Specifically, he/she will:

What can you expect?

  • Work independently and as a member of a team with minimal supervision on assigned projects to generate accurate and efficient solutions.
  • Is main contact for client and responds to questions and queries.
  • Set priorities and coordinate projects taking into account established deadlines.
  • Adapt to evolving standards, procedures and tools.
  • Diagnose system problems and respond to testing feedback.
  • Analyze pension plan documents to complete or provide final peer review of complex pension calculations performed by others ensuring accuracy against plan documents for defined benefit pension plans. Use this knowledge to develop or update system, calculator and database, and for testing of system and tools.
  • Maintain an expert knowledge of relevant pension related legislation in all provincial jurisdictions.
  • Provide peer review on all year-end process – i.e. pension adjustments, pension adjustment reversals, membership reconciliations, fund reconciliations, annual statements, annual information returns, etc.
  • Maintain an expert knowledge of relevant pension related provisions in the Income Tax Act (ITA).
  • Identify and resolves issues that affect accuracy. Suggest process improvements to management.
  • Provide guidance and training to client teams and serve as a subject matter expert.
  • Analyze legislative and regulatory summaries and ensure compliance for all client work. Adherence to all established standards.
  • Act in accordance with Mercer Professional Standards and following the peer review/checking process.
  • Develop and maintain Excel based pension administration calculation tools.

What you need to have:

  • At least 8 years of prior experience working with defined benefit pension plans and related provincial legislation
  • Demonstrate the following competencies: strong analytical and organization skills, thoroughness, attention to detail, excellent written and oral communication skills, ability to work in teams, self-reliance, resourcefulness
  • Excellent communication, organization, presentation and negotiation skills
  • Proficient with MS-Office software programs and expert knowledge of Microsoft Excel
  • Bachelor's degree in a related field (actuarial sciences, mathematics, administration or finance) or equivalent experience
  • Basic understanding of actuarial principles is an asset
  • Bilingual

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.



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