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Customer Service Associate

2 months ago

Trenton, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as an OMNI Customer Fulfillment Associate. As a key member of our grocery delivery team, you will be responsible for ensuring a high-quality standard and accuracy in picking and packing online orders.

Key Responsibilities
  • Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
  • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Ensure that products picked are of the highest quality, with no damaged products and freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
  • Ensure strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area and operating material handling equipment safely.
  • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

To be successful in this role, you will need to have a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. You will also need to be able to lift up to 50 pounds and stand for long periods of time.

What We Offer

As a valued member of our team, you will have access to competitive compensation and benefits, opportunities for career growth and development, and a dynamic and supportive work environment.