Shunter Supervisor

Requisition ID: 181872

Career Group: Distribution Centre Management

Job Category: E-commerce Delivery Ops & Cust

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Alberta

City: Calgary

Location: 4002 CFC Calgary

Postal Code: T4A 0P7

Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group's world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voilà will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.TM

Job Description

THIS IS A FULL-TIME POSITION WORKING HOUR SHIFTS WEEKLY

WEDNESDAY - SATURDAY 9PM - 7AM

• Supports the Shunter Operations at the Customer Fulfillment Centre

• Develops a high performing team; directs day-to day activities of the Shunter teammates.

• Provides performance feedback and coaching for Shunter teammates.

• Drives team engagement, development, and retention by connecting team to the Voila vision, encouraging innovation, clear communication, and continuous feedback.

• Embeds and sustains Shunter protocols and Standard Operating Procedures (SOPs)

• Actively participates in the recruitment of teammates.

• Approximately 20-25 direct reports (Shunters)

• Supports continuous improvement effort by utilizing operation feedback.

• Partners with Training Specialist to deliver training content.

• Accountable to ensure consistent standards and continuous learning.

• Ensures all Shunters have current driver abstracts, valid licensing, monitor driver behavior and reporting of hours, and ensure drivers are trained appropriately to provide best in class home delivery experience.

• Supports and directly reports to the Fleet Solutions Manager to ensure fleet availability and safety.

• Accountable for 'On Time to Dock doors and movement of vans (95%+) metric

• Adhere to and implement all applicable Food Safety program requirements.

• General Understanding and adherence of Food Safety Policies or relevant Standard Operating Procedures such as General Health and Hygiene, Allergen Policy, Temperature Checks, etc.

• Support expansion of new spoke facilities

Shift: Wednesday to Saturday: 9pm-7am

Job requirements

• Minimum of 3-5 years' experience in transportation and or logistics field including experience in a leadership role with a high focus on customer experience/satisfaction

• Home Delivery experience & Fleet, Shunter (business to customer) in an e-commerce environment an asset

• Post-Secondary education in a business-related field

• A combination of relevant education and experience may be considered.

• Strong knowledge of Employment Standards Legislation

• Excellent Analytical and Problem-Solving abilities.

• Experience in effectively managing a large team.

• Excellent interpersonal and communication skills; with the ability to interact with all levels of the organization and external parties.

• Class 5 Drivers' License (non GDL), ability to Travel within the Alberta and willingness to travel outside of Alberta

• Distribution facility experience

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.