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Manager Of Support Services

2 months ago

West Vancouver, British Columbia, Canada Compass Canada Full time

Manager of Support Services

Join Compass Group Canada, a global foodservice and support services company, as a Manager of Support Services. With 625,000 employees worldwide, we're one of the 6th largest employers in the world. Our team is dedicated to providing exceptional service in various settings, including schools, hospitals, office buildings, and more.

As a Manager of Support Services, you'll be responsible for leading a team and overseeing the day-to-day operations to ensure high-quality service delivery. Your expertise will be essential in managing staff, finances, and client relationships, while maintaining a safe and healthy work environment.

Key Responsibilities:

  • Manage staff and day-to-day operations to ensure contractual service levels are met and maintained
  • Complete financial reporting, including payroll, period summaries, and sales reports
  • Manage human resources and labour relations, including administrative and personnel files, collective agreements, hiring, training, and discipline
  • Maintain budgetary, cost, and inventory controls
  • Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery
  • Implement and manage the Quality Assurance program, including weekly and monthly audits
  • Assist with menu management, food cost controls, and production
  • Implement and control a Food Safety Plan, as well as HACCP, WHMIS, and all Workplace regulations

Requirements:

  • Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM)
  • Minimum two years previous management experience or equivalent supervisory role in a long-term healthcare setting
  • Excellent leadership ability and customer service skills
  • Excellent verbal and written communication skills
  • Proficient with MS Office applications, including Word, Excel, and PowerPoint

Compass Group Canada is committed to fostering a diverse and inclusive workforce. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.