Sales Operations Manager

Found in: beBee jobs CA - 1 week ago


Vernon, British Columbia, Canada Kal Tire Ltd Full time
Manager, Sales Operations & Analysis We are looking to expand our Sales Operations team at Kal Tire.

If you desire the satisfaction of working in an environment surrounded by high-performing, motivated, and engaged Sales Ops team members and can demonstrate your ability to guide B2B Sales teams through data insight and actively transform the Sales Operations group to align with our evolving commercial strategy, we would like to hear from you.

We will be looking to see evidence of your curiosity, a track record in B2B sales, experience in business transformation, inclination to build strong partnerships and an analytical mindset.

The role of the Sales Operations Manager is to provide strategic leadership and operational excellence in driving sales growth and business transformation.

This includes identifying growth opportunities, fostering strategic partnerships, leveraging analytics and data, implementing scalable processes and technologies, and leading the Sales Operations team.

The primary focus is on achieving outcomes that enable distributed sales teams to thrive in an action-oriented operating model.

Sales Strategy Identify growth opportunities for the B2B business based on analytical insights, industry trends, and the changing competitive landscape.

Represent Sales Operations in the sales strategy, aligned with the commercial strategy.

Think strategically and execute tactically, ensuring tight coordination between people, processes, and system capabilities to achieve outcomes that enable distributed sales teams to thrive in an action-oriented operating model.

Business Transformation ~ Lead Sales Ops transformation by fostering an environment of continuous improvement and implementing scalable processes and technologies.

Partner with Service Operations, Store Operations, Finance, and Marketing to align department goals and orchestrate the delivery of key outcomes.

Work with the Commercial Sales Leadership Team to represent initiatives, goals, and objectives of Sales Operations. Support the Commercial Strategy group with customer and sales analysis and insights.

Capture the corporate requirements for customer sales reporting and insights, and develop the reports in partnership with Kal Tire Marketing and the Sales Reporting specialist.

Utilize data and tools to analyze the sales process and sales performance and identify appropriate levers to improve performance. Prepare updates on business performance, proposals, and recommendations for the Commercial Sales Leadership team and VP of Sales. Lead, direct, and mentor the Sales Operations team.

Organize and direct work, including prioritizing assignments, establishing objectives, providing regular performance feedback, conducting year-end performance appraisals, and taking necessary corrective action as required.

Assist in staff career planning and establish development and succession plans.

Promote a productive and positive environment for team members that encourage innovation, teamwork, initiative, and model the Kal Tire corporate values.

Motivate team members by assigning challenging work, planning and managing internal communications, and creating awareness of corporate direction, mission, plans, and activities.

Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred). Work Experience ~ Minimum of 7 years of experience in Sales Operations. Strong analytical skills and proficiency in data analysis tools and techniques. Strong leadership and team management skills, with the ability to mentor and develop team members. Data visualization and report creation in Power BI. Modelling using Excel.

Comprehensive medical and dental benefits Discounts on tires and mechanical services Flexible remote work policy Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.

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