Front of House Team Lead

7 days ago


Simcoe, Canada Boston Pizza International Inc. Full time
About the Role

We are seeking a skilled Front of House Supervisor to join our team at Boston Pizza. As a key member of our management team, you will be responsible for supporting the General Manager in the daily operations of the restaurant. This includes training, developing, and managing the Front of House team to ensure exceptional customer service and a positive dining experience for our guests.

Key Responsibilities
  • Lead by example and work collaboratively with the team to achieve exceptional customer service and sales results
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and motivate the Front of House team to achieve their full potential
  • Ensure compliance with Boston Pizza's Brand Standards and Food Safety protocols
  • Contribute to the development and implementation of restaurant policies and procedures
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A fun and rewarding work environment with a focus on teamwork and customer satisfaction
Requirements
  • Previous experience in a Front of House role, preferably in a restaurant or hospitality environment
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work a flexible schedule, including evenings and weekends


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